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Car Safety DB

NHTSA Campaign Number

21V058000

ELECTRICAL SYSTEM:SOFTWARE

Reported to NHTSA: February 5, 2021

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

Affected Vehicles (56)

YearMakeModel
2019Mercedes-BenzA-Class
2020Mercedes-BenzA-Class
2017Mercedes-BenzAMG GT
2018Mercedes-BenzAMG GT
2019Mercedes-BenzAMG GT
2020Mercedes-BenzAMG GT
2016Mercedes-BenzC-Class
2017Mercedes-BenzC-Class
2018Mercedes-BenzC-Class
2019Mercedes-BenzC-Class
2020Mercedes-BenzC-Class
2021Mercedes-BenzC-Class
2016Mercedes-BenzCLA-Class
2017Mercedes-BenzCLA-Class
2018Mercedes-BenzCLA-Class
2019Mercedes-BenzCLA-Class
2020Mercedes-BenzCLA-Class
2021Mercedes-BenzCLA-Class
2019Mercedes-BenzE-Class
2020Mercedes-BenzE-Class
2021Mercedes-BenzE-Class
2017Mercedes-BenzG-Class
2018Mercedes-BenzG-Class
2019Mercedes-BenzG-Class
2020Mercedes-BenzG-Class
2017Mercedes-BenzGLA-Class
2018Mercedes-BenzGLA-Class
2019Mercedes-BenzGLA-Class
2020Mercedes-BenzGLA-Class
2021Mercedes-BenzGLA-Class
2020Mercedes-BenzGLB-Class
2021Mercedes-BenzGLB-Class
2016Mercedes-BenzGLC-Class
2017Mercedes-BenzGLC-Class
2018Mercedes-BenzGLC-Class
2019Mercedes-BenzGLC-Class
2020Mercedes-BenzGLC-Class
2021Mercedes-BenzGLC-Class
2017Mercedes-BenzGLE-Class
2018Mercedes-BenzGLE-Class
2019Mercedes-BenzGLE-Class
2020Mercedes-BenzGLE-Class
2021Mercedes-BenzGLE-Class
2017Mercedes-BenzGLS-Class
2018Mercedes-BenzGLS-Class
2020Mercedes-BenzGLS-Class
2021Mercedes-BenzGLS-Class
2017Mercedes-BenzS-Class
2018Mercedes-BenzS-Class
2019Mercedes-BenzS-Class
2020Mercedes-BenzS-Class
2021Mercedes-BenzS-Class
2017Mercedes-BenzSL-Class
2018Mercedes-BenzSL-Class
2019Mercedes-BenzSL-Class
2020Mercedes-BenzSL-Class

Browse Affected Vehicles

Affected Models

Mercedes-Benz A-ClassMercedes-Benz AMG GTMercedes-Benz C-ClassMercedes-Benz CLA-ClassMercedes-Benz E-ClassMercedes-Benz G-ClassMercedes-Benz GLA-ClassMercedes-Benz GLB-Class

Showing the first 8 affected models. Use the full affected vehicle list above for every tracked year.

Affected Years

202120202019201820172016

This recall information is from NHTSA campaign 21V058000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.

Data synced from NHTSA on Apr 27, 2026