Subaru · Ascent · 2020
4
Recalls
311
Complaints
5/5
Safety Rating
The 2020 Subaru Ascent has 4 recalls and 311 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: electrical system (82 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2020 Subaru Ascent page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is electrical system with 82 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
17.0% rollover risk in single-vehicle crash
Safety Features
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Remedy Status
Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Remedy Status
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.
Remedy Status
Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy Status
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
My 2020 Subaru Ascent struggles to retain power when accelerating, especially from stopping and especially when the fuel is low. The vehicle stalls or loses some power when trying to accelerate. The check engine light is not on and there is no other indication that there is a pr...
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I was driving and I got check engine light and all safety features disabled while I was in the freeway, luckily I was able to drive to nearby Subaru dealer for inspection and I found out that there was a recall on the engine for this vehicle and when I contacted the manufacturer ...
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Water intrusion occurred inside the vehicle, resulting in extensive mold contamination throughout the interior, including the seats, front and rear carpets, and a child’s car seat. The source of the water intrusion has not been identified. The vehicle was taken to an authorized ...
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Vehicle: 2020 Subaru Ascent (Build Date: March 2020) Component: Power Train – Automatic Transmission – Hydraulic Pressure Sensor / Wiring Harness The vehicle developed a flashing "Transmission Service" warning and check engine light. It was inspected by a certified technician at...
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Car has 82,000 miles, has been maintained and requires an engine replacement due to 'Sludge'. Reading a lot of forums that indicate this is a common situation with this make and model and likely due to manufacturer's defects.
i purchased this vehicle from Northwest Chevrolet in McKenna, Wa on [XXX] and they did not disclose to me that there were open recalls prior to my purchase. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle: 2020 Subaru Ascent Issue: Cold weather software glitch If you are operating an Ascent or possibly other Subarus with the CVT in temperatures below -20F be certain to have either a small wrench or the appropriate size socket to loosen the ground clamp on the battery grou...
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Car is making loud noises while going over uneven roads. Only have 64,000 miles on it and I need to replace the struts.
Replaced front multi plate transfer clutch at 96,987 miles.
Although the NHTSA form does not include a transmission category, this complaint concerns a critical transmission-related defect in my 2020 Subaru Ascent, which caused oil migration into the wiring harness and contamination of the Engine Control Module (ECM). This complaint con...
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Showing 10 recent complaints from 311 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Subaru models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2020 Subaru Ascent has 4 recalls recorded by NHTSA.
NHTSA has received 311 owner-reported complaints for the 2020 Subaru Ascent.
The 2020 Subaru Ascent received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2020 Subaru Ascent are electrical system (82 reports), visibility/wiper (44 reports), power train (37 reports).
Yes. NHTSA has 4 recalls on record for the 2020 Subaru Ascent. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.