Subaru · Outback · 2020
2020 Subaru Outback
6
Recalls
888
Complaints
5/5
Safety Rating
The 2020 Subaru Outback has 6 recalls and 888 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: visibility/wiper (272 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Subaru Outback page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is visibility/wiper with 272 reported complaints.
Best Research Moves
- Use the complaint log to see whether the 2020 Subaru Outback reports cluster around one repeated symptom or spread across multiple systems.
- Compare the recall list with the complaint mix to see whether the most reported issues overlap with formal NHTSA safety campaigns.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Subaru Outback currently shows 6 NHTSA recalls listed on this page and 888 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are visibility/wiper (272), electrical system (190), unknown or other (98).
- Vehicle
- 2020 Subaru Outback
- Recalls
- 6
- Complaints
- 888
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
18.5% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 24V227000March 22, 2024
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Remedy Status
Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
NHTSA ID: 22V485000July 08, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Remedy Status
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
NHTSA ID: 21V955000December 09, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Remedy Status
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
NHTSA ID: 21V587000July 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy Status
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
NHTSA ID: 20V766000December 10, 2020
BACK OVER PREVENTION:DISPLAY FUNCTION
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Status
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
NHTSA ID: 19V664000September 18, 2019
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Remedy Status
Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Owner Complaints
888 totalPOWER TRAIN
Apr 10, 2026
I was reversing out of a residential driveway onto a county highway when the I had a complete loss of movement. Shortly after the total loss of power, the CEL illuminated. If I had been on the highway, the driveway is near a blind curve, I would've been sitting in the road with n...
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ENGINE
Mar 24, 2026
Vehicle: 2020 Subaru Outback Onyx/Limited/Touring XT (2.4L Turbo FA24) Component: Engine Lubrication / Oil Pan Sealant I am reporting a manufacturing defect involving the engine oil pan seal on the 2020 Subaru Outback 2.4L Turbo. Upon inspection of fluid accumulation at the tran...
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BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
CRASHMar 18, 2026
I was parking my car slowly until it suddenly accelerated. I hit a wall and car got totaled.
FUEL/PROPULSION SYSTEM
FIREFeb 13, 2026
No warning lamps or messages. A driver in a pickup truck behind me came up close and signaled me to pull over. He got out of his truck, ran up to my window and yelled to me "get out of your car, it is on fire". I was completely unaware of any problem. I got out and could see fir...
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POWER TRAIN
Feb 3, 2026
I'm writing to request assistance with my recall. This recall was first reported to the local dealership over one year ago. They have had me take the car back 4 times for inspection. Since that time as the problem has proceeded to get worse, which will now cost even more to r...
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ELECTRICAL SYSTEM
Jan 13, 2026
The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was alerted by the message “Eyesight Technology Failure”, before the battery shut down, causing the steering wheel to seize, forcing the contact to come to a complete ...
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POWER TRAIN
Dec 28, 2025
On December 28, 2025, my 2020 Subaru Outback lost the ability to engage any gear (Drive, Reverse, or otherwise) while maneuvering at low speed to make a U-turn. The vehicle became inoperable immediately and was towed to the dealer. The dealer confirmed via text and written estim...
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AIR BAGS
Dec 10, 2025
I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback with approximately 20,480 miles. Multiple SRS and occupant detection system warning lights illuminated. Dealer diagnostics showed multiple SRS-related faults includ...
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UNKNOWN OR OTHER,ENGINE
FIRENov 1, 2025
A fire started under the hood of my car while I was driving. There were no warning lights on in my car and the temperature gauge was in the middle where it usually is. Earlier in the day, I smelled gas, but I thought it was a different car as the smell of gas went away after a ca...
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WHEELS,UNKNOWN OR OTHER
Oct 8, 2025
Transmission is failing. Wheel bearing bad. This is a 5 year old car with regular maintenance. No warning lights.
Showing 10 recent complaints from 888 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Subaru models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Subaru Outback Years
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Frequently Asked Questions
How many recalls does the 2020 Subaru Outback have?
The 2020 Subaru Outback has 6 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Subaru Outback?
NHTSA has received 888 owner-reported complaints for the 2020 Subaru Outback.
What is the NHTSA safety rating for the 2020 Subaru Outback?
The 2020 Subaru Outback received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Subaru Outback?
The most commonly reported complaint categories for the 2020 Subaru Outback are visibility/wiper (272 reports), electrical system (190 reports), unknown or other (98 reports).
Does the 2020 Subaru Outback have any recalls?
Yes. NHTSA has 6 recalls on record for the 2020 Subaru Outback. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.