Toyota · C-HR · 2020
2020 Toyota C-HR
1
Recall
44
Complaints
5/5
Safety Rating
The 2020 Toyota C-HR has 1 recall and 44 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: power train (26 reports).
Source: NHTSA Public Records · Updated Apr 29, 2026
Research Context
The 2020 Toyota C-HR page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is power train with 26 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Toyota C-HR currently shows 1 NHTSA recall listed on this page and 44 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are power train (26), power train,vehicle speed control (2), unknown or other (2).
- Vehicle
- 2020 Toyota C-HR
- Recalls
- 1
- Complaints
- 44
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
14.3% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 19V877000December 11, 2019
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Remedy Status
Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.
Owner Complaints
44 totalPOWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 injuryApr 22, 2026
While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly redu...
Preview excerpt
POWER TRAIN
Apr 1, 2026
The contact's customer owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was a grinding and whining sounds coming from the transmission. The contact diagnosed the vehicle and determined that the CVT transmission was failing and needed to be r...
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POWER TRAIN
Mar 2, 2026
I have a 2020 Toyota C-HR with 95,000 miles. The transmission is making whining noises and needs to be replaced. This is a known defect that has been reported by an excessive amount of Toyota C-HR owners. In some regions, it was reported that Toyota extended the warranty on th...
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ENGINE
Feb 28, 2026
2020 CHR transmission failure. There were no lights no notice nothing appeared to warn me. The car started making a faint winding sound. Bought car brand new 2020 and Toyota Fred Anderson Raleigh diagnosed with internal transmission failure 2/28/26. The car is 20000 miles over wa...
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POWER TRAIN,VEHICLE SPEED CONTROL
Feb 20, 2026
Vehicle: 2020 Toyota C-HR Mileage: 77,980 miles About a year ago, when the vehicle had fewer than 60,000 miles, I began noticing unusual noises and that the vehicle was not always accelerating smoothly. The symptoms were initially intermittent but gradually became more noticea...
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POWER TRAIN,ELECTRICAL SYSTEM
Jan 14, 2026
Cvt transmission fails for no reason on a new car could be very dangerous for us and other on the road i think toyota should be responsible and resolve this issue
POWER TRAIN
Jan 7, 2026
Car is making a clunking/whirring noise that speeds up with acceleration and slows with deceleration. Also beginning to have a vibration. No warning lights on the dashboard. Dealer states an entire new transmission is needed, more than $11,000. This is a large financial burden....
Preview excerpt
POWER TRAIN
Jan 5, 2026
Transmission appears to be shifting hard at times.
POWER TRAIN
Jan 3, 2026
ONLY AFTER 5YRS THE TRANS NEEDED TO BE REPLACE THERE SHOULD BE A WARRANTY FOR THIS TRANS THERE IS ONE FOR 2018 2019
POWER TRAIN
Dec 30, 2025
Trans is shot bearing went in it I understand they had problems with 2018-2019
Showing 10 recent complaints from 44 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Toyota models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Toyota C-HR Years
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Frequently Asked Questions
How many recalls does the 2020 Toyota C-HR have?
The 2020 Toyota C-HR has 1 recall recorded by NHTSA.
How many complaints have been filed for the 2020 Toyota C-HR?
NHTSA has received 44 owner-reported complaints for the 2020 Toyota C-HR.
What is the NHTSA safety rating for the 2020 Toyota C-HR?
The 2020 Toyota C-HR received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Toyota C-HR?
The most commonly reported complaint categories for the 2020 Toyota C-HR are power train (26 reports), power train,vehicle speed control (2 reports), unknown or other (2 reports).
Does the 2020 Toyota C-HR have any recalls?
Yes. NHTSA has 1 recall on record for the 2020 Toyota C-HR. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.