2009 Toyota Matrix Complaint Log

WHEN GOING UP A HILL IN 4TH GEAR CAR SHIFTS DOWN TO 3RD GEAR TO MAINTAIN SPEED & THERE IS A LOUD NOISE THAT SHAKES THE CAR (AS IF THE ENGINE'S GOING TO FALL OUT). HAPPENED ABOUT 20 TIMES SO FAR. TOYOTA DEALER MECHANICS GOT CAR TO REPEAT THIS 3 TIMES (ONCE HOOKED UP TO A COMPUTER). THE MECHANICS & THE SERVICE MANAGER ALL FEEL THAT THE TRANSMISSION NEEDS TO BE REPLACED. I HAVE 100,000 MI. EXTENDED WARRANTY. THE PERSON FROM TOYOTA (NOT FROM THE DEALERSHIP) THAT HAS TO APPROVE PUTTING IN A NEW TRANSMISSION REFUSED SAYING IT IS AN INTERMITTENT PROBLEM. HE THEN SAID IT WAS THE WAY I USE THE GAS PEDAL. THEN WHY DID IT HAPPEN ON THE 3 ROADTESTS WHEN BROUGHT TO DEALER. THE SHIFT INTO 3RD (ON A HILL) IS SO VIOLENT THAT I'M AFRAID TO KEEP UP SPEED ON THE PARKWAY WHEN GOING UP A HILL. I PULL INTO THE SLOW LANE & PUT ON MY FLASHING LIGHTS & STAY AT 50 MPH OR LESS. I FEEL THAT THE CAR IS UNSAFE TO DRIVE. I HAVE 90,000 MI. ON IT. I HAVE REPORTED THIS INCIDENT TO TOYOTA CUSTOMER RELATIONS ON THE PHONE (THEY ARE BASED IN CALIFORNIA). THEY SAID THEY WOULD LOOK INTO IT & GET BACK TO ME IN 3 DAYS (TOMORROW). I HAVE BOUGHT 4 TOYOTAS IN A ROW & GOT MY SISTER-IN-LAW & HER SON TO EACH BUY ONE. IF THIS IS HOW TOYOTA TREATS A LOYAL CUSTOMER (ALL CARS ARE SERVICED AT TOYOTA) THEN I GUESS I & MY FAMILY WON'T BE BUYING ONE AGAIN. I PAID A GOOD DEAL OF MONEY FOR THE EXTENDED WARRANTY. A LOT OF GOOD IT'S DOING ME. THANKS FOR LISTENING. *TR

TL* THE CONTACT OWNED A 2009 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK. EACH TIME THE BRAKE PEDAL WAS APPLIED, THE VEHICLE ACCELERATED. THE CONTACT DROVE OVER THREE CURBS, A YIELD SIGN, AND A STOP SIGN. THE CONTACT SUSTAINED BACK PAIN AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS TREATED AND RELEASED THE SAME DAY. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,465. UPDATED 01/21/16*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNED A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION. THE AIR BAGS DEPLOYED AND METAL FRAGMENTS PASSED THROUGH THE AIRBAG CUSHION MATERIAL. AS A RESULT, THE METAL FRAGMENTS ENTERED THE CONTACTS EYE AND CAUSED A LONG TERM INJURY. THE CONTACT ALSO SUSTAINED A FRACTURED UPPER JAW AND NOSE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED HAVING CONTINUAL DOCTOR VISITS FOR HIS EYE INJURY. THE VEHICLE WAS TOTALED AND TOWED TO JUNK YARD. A POLICE REPORT WAS NOT FILED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE FAILURE MILEAGE WAS 48,000. *DT*JB *DT RECALLS INCOMPLETE 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT AND ALL OF THE WARNING LAMPS ILLUMINATED. THE BRAKES ALSO FAILED TO ENGAGE WHEN DEPRESSED. THE CONTACT MENTIONED THAT SHE HAD TO ENGAGE THE EMERGENCY BREAK IN ORDER TO STOP THE VEHICLE. THREE MINUTES LATER, THE VEHICLE HAD BECOME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO HAVE THE VEHICLE INSPECTED BY AN ENGINEER IN ORDER TO DETERMINE WHAT CAUSES THE FIRE. THE FAILURE AND THE CURRENT MILEAGE WAS 25,000.

INVESTIGATION RESULTS OF REPORT#-426903 GIVEN 2/12 OF UNINTENDED ACCELER: WAS INVESTIGATED BY SPX CORP. INVESTIGATOR HIRED FROM TOYOTA. AT MY APT. SETTING, IN MY RESERVED PARKING SPOT BECAUSE CAR COULD NOT BE DRIVEN DUE TO SEVERE FRONT END DAMAGE. I WAS GIVEN A MEMORY STICK WITH EDR DOWNLOAD INFO., TELLING ME TOYOTA WILL RESPOND. 22 PDF PAGES, 19 WERE BIZARRE MATH EQUATIONS, NEVER TO BE UNDERSTOOD. MY EVENT SHOWED WHEN IGNITION TURNED ON ENGINE AT 1600RPM, TO 800RPM, AS I BEGAN TO MOVE, THEN WENT TO 2000RPM, IN LESS THEN 60 SECONDS, WITHIN A SMALL LANE, PLUNGING ME INTO BRICK WALL. LETTER FROM TOYOTA ADMINISTRATOR SAID NO FAULTS WERE FOUND, SORRY CANNOT BE OF ASSISTANCE. IN THE 3RD PARAGRAPH WAS FALSE INFO. RE: EXTENSIVE TEST DRIVE DONE TO TEST BRAKES, ETC. EVERYTHING WORKING WELL. I CALLED HIS DIRECT # LEAVING A MESSAGE IN REGARD TO I HAD SERIOUS QUESTIONS "TEST DRIVE"? LEAVING MY NAME & #. HE CALLED NEXT DAY TO APOLOGIZE, "I MISSTATED THE TEST DRIVE", AT THE SERVICE CENTER IT WAS DRIVEN A SHORT DISTANCE, I SAID SERVICE CENTER? TM- YES!, I SAID STREET OUTSIDE MY APT. DOOR? TM- YES!. THEN SAID PARKING LOT? TM- WITH HESITATION, YES! ASKED IF HE WAS SURE OF THE OUTCOME, YES! NEXT DAY VIA FAX I WROTE TO HIM TELLING HIM THAT HE MADE MANY MISSTATEMENTS! THERE IS NO STREET BY MY APT., CAR NEVER WENT TO A SERVICE CENTER, HAVE LO JACK TELLING ME THE CAR WAS NEVER MOVED SINCE COLLISION.WHICH I KNEW SINCE FRAME IS SEVERELY BENT, BUMPER RESTS ON GROUND, ALL OIL LEAKED OUT. IF THIS IS HOW A ADMINISTRATOR OF TOYOTA CLAIMS RESPONDS WITH OUTRIGHT LIES, HOW MANY TOYOTA OWNERS HAVE BEEN DECEIVED. I TOLD HIM; LET'S CUT TO THE CHASE, I WANT A REPLACEMENT CAR THAT IS SAFE! 2000RPM- THAT IS HWY. SPEED, 1600RPM AT STARTUP WITH FOOT ON BREAK, TOYOTA CALLS THIS SAFE? HE NEVER KNEW THE CAR COULD NOT BE DRIVEN OR WHERE IT WAS INVESTIGATED, AM I TO TRUST HIS RESPONSE? NOT AT ALL! *JS

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH ON A MOUNTAINOUS ROAD AND UNEXPECTEDLY FELL ASLEEP. THE VEHICLE ROLLED DOWN A RAVINE AND CRASHED INTO TWO TREES AND BOULDERS. THE CONTACT FRACTURED HIS STERNUM AND SUSTAINED BRUISES FROM THE SEAT BELT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT AND THE VEHICLE WAS TOWED TO A COLLISION CENTER TO DETERMINE THE SEVERITY OF THE DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

WE ARE A FIRST TIME CUSTOMER OF TOYOTA VEHICLE. WE BOUGHT A 2009 TOYOTA MATRIX S AWD (VIN: [XXX]) WITH 22K MILES FROM CALDWELL TOYOTA IN JULY 2010. THE CAR NOW HAS 26K MILES AND ALL BRAKES ARE BROKEN. THE CAR IS USED ON A DAILY BASIS BUT FOR VERY CLOSE DISTANCE. THE CAR WAS SUPPOSED TO BE CERTIFIED AND FULLY SERVICED AND REPAIRED BY THE DEALER WHEN WE BOUGHT IT. THERE HAS BEEN LESS THAN 1 YEAR AND 4K MILES ON THE CAR SINCE WE BOUGHT IT FROM THE CALDWELL TOYOTA. WE FEEL STRONGLY THERE IS A QUALITY ISSUE WITH THE CAR AND WOULD LIKE TO HAVE IT EXAMINED AND REPAIRED WITH NO CHARGES TO US. BUT BOTH THE DEALER AND TOYOTA REFUSED TO DO SO. WE WOULD LIKE TO JUST HAVE A WRITTEN RECORD OF THIS ISSUE IN CASE THERE ARE MORE AND MORE FATAL ISSUES WITH THIS CAR. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING IMMEDIATELY AFTER THE VEHICLE WAS STARTED. THE STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS VERY HARD TO TURN TO THE LEFT OR RIGHT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER; HOWEVER, WHEN HE MADE A LEFT OR RIGHT TURN, IT WAS VERY DIFFICULT. THE CONTACT HAD TO USE THE OUTER LANE TO SAFELY MAKE A TURN. THE DEALER TOLD THE CONTACT THAT THE COMPUTERIZED POWER STEERING UNIT FAILED. THE FAILURE AND CURRENT MILEAGE WAS 18,040. UPDATED 05/05/11*LJ THE CONSUMER STATED ON APRIL 8, 2011 THE SAME DEFECTIVE POWER STEERING UNIT WAS PLACED IN THE VEHICLE AND FAILED. UPDATED 11/28/11

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, SHE CAME UPON A LARGE ROAD GRADER. SHE BRAKED TO SLOW DOWN, DISENGAGING THE CRUISE CONTROL. WHEN SHE COULD SAFELY PASS, SHE ACCELERATED QUICKLY TO GET AROUND ANOTHER VEHICLE. AFTER SHE PASSED THE VEHICLE, THE VEHICLE CONTINUED TO ACCELERATE VERY FAST, AFTER SHE REMOVED HER FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKES TO SLOW THE VEHICLE DOWN, IT ACCELERATED OUT OF CONTROL. SHE RESPONDED BY CONTINUOUSLY PRESSING THE BRAKE PEDAL VERY HARD AND SHE ALSO PRESSED THE BUTTON TO TURN OFF THE CRUISE CONTROL. ALTHOUGH THE ENGINE WAS FIGHTING THE BRAKES, SHE MANAGED TO SLOW THE VEHICLE DOWN AND PULLED TO THE SIDE, PUT THE VEHICLE IN NEUTRAL, BUT THE ENGINE CONTINUED TO ROAR. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF. THE CONTACT INSPECTED THE MAT AND IT WAS NOT IN ANY POSITION TO HOLD THE ACCELERATOR DOWN. THE NEXT DAY, THE VEHICLE WAS INSPECTED, BUT NOTHING WAS FOUND. THE FAILURE AND CURRENT MILEAGE WAS 19,000. UPDATED 04/15/11*LJ UPDATED 11/28/11

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND FELT RESISTANCE TO STOP. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED PER RECALL NHTSA CAMPAIGN ID NUMBER: 10V023000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE FAILURE OCCURRED SIX MONTHS AFTER THE RECALL REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE MANUFACTURER NEEDED TO BE NOTIFIED. THE MANUFACTURER STATED THAT THEY WOULD PERFORM A TEST DRIVE AND CALL BACK TO SCHEDULE THE DATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

2009 TOYOTA MATRIX S STALLED WHILE STILL DRIVING, SOMETIMES AT HIGHWAY SPEEDS. BEEN DRIVING FOR ABOUT 30 MINUTES THEN SUDDENLY STALLS AND IS UNABLE TO RESTART. DEALER SAYS THEY CAN'T RECREATE OR FIND PROBLEM. MAY BE SAME PROBLEM WITH 2005-2008 MATRIX. *TR

2009 MATRIX XRS CERTIFIED VEHICLE PURCHASED WITH 33,000 MILES AROUND 2010, CURRENTLY 48,000 MILES AND HAS 5 YR, 100,000 MILE EXTENDED WARRANTY. THIS VEHICLE IS DIFFICULT TO DRIVE ON THE HIGHWAY. THE VEHICLE WANDERS INTO THE LEFT OR RIGHT LANES AND DRIVER MUST FIGHT TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE LOCAL CHANTILLY TOYOTA DEALERSHIP DENIES THE ISSUE AND ANY TSB. THE STEERING ON THIS VEHICLE IS DANGEROUS AND WARRANTS FURTHER REVIEW BY NTSB IF TOYOTA CONTINUES TO STONEWALL ITS CUSTOMERS REGARDING SAFETY ISSUES. I WILL FOLLOW UP WITH TOYOTA NATIONAL. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE FRONT TIRES WERE PREMATURELY WEARING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS NOT A PROBLEM WITH THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 500.

I HAVE A 2009 TOYOTA MATRIX THAT HAS MULTIPLE ISSUES INCLUDING A STEERING ISSUE THAT ALMOST CAUSED MY FAMILY THEIR LIFE, NOW I AM BEING TOLD I NEED NEW BRAKES AT 19,800 MILES. THE REAR BRAKES ARE NOT ADJUSTING AT ALL WHICH MAY BE CAUSING THE STEERING ISSUES. CAR IS HAVING INTERMENT ISSUES GOING INTO 1ST AND REVERSE, REPORTED MULTIPLE TIMES, TOYOTA SAYS THEY CANNOT DUPLICATE. CAR IS STILL UNDER WARRANTY. ALSO, ONE TIRE IS WEARING ON ONE SIDE WHICH IS A KNOWN ISSUE. THE STEERING ISSUES HAS BEEN REPORTED ALONG WITH THE ONE TIRE WEARING ISSUE BY OVER 500 PEOPLE BUT TOYOTA WILL NOT RECOGNIZE IT. I AM SCARED TO TAKE MY CAR ON THE INTERSTATE DUE TO THE STEERING ISSUE AND THIS IS A NEW CAR WITH LOW MILES. MY FAMILY IS AT RISK OF BREAK FAILURE, OR WORSE DUE TO THE DEFECTS. WHEN I CALLED TOYOTA,M THEY SAID IF I RIDE MY BREAKS A LOT, THAT COULD BE THE CAUSE. I DO NO SUCH THING. THIS CAR IS ONLY DRIVEN TO WORK AND BACK EVERYDAY AND HAS BEEN SERVICED ON A REGULAR BASIS ONLY BY TOYOTA DEALER IN RIVERGATE. I HAVE ALSO REPORTED DEFECTS IN THE GAS GAUGE. WHEN I FILL THE CAR UP, IT REGISTERS ON EMPTY FOR AT LEAST 2 HOURS BEFORE MOVING TO F. IT DOES NOT HAPPEN EVERY TIME AND SINCE TOYOTA CANNOT SEE IT, THEY SAID THEY CANNOT FIX IT. *TR

STEERING WHEEL PULLS TO THE RIGHT/LEFT. PURCHASED CAR USED FROM TOYOTA DEALER NOTICED THE STEERING PULL DURING TEST DRIVE. DEALER ALIGNED CAR, BUT STILL PULLS TO THE RIGHT & LEFT. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE TRAVELING 40 MPH THE CONTACT NOTICED THAT HIS FOOT HAD SUDDENLY SLIPPED OFF OF THE ACCELERATOR PEDAL. THE FAILURE WAS NOT DIAGNOSED AND 2 WEEKS PRIOR TO THE FAILURE THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE RECALL 10V023000 VEHICLE SPEED CONTROL: ACCELERATOR PEDAL WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 9000.

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, ENTERING A CIRCLE IN THE ROADWAY, THE BRAKE PEDAL WAS ENGAGED WITH NO POWER RESPONSE. THE VEHICLE WOULD NOT SLOW DOWN AND CRASHED INTO THE PASSENGER SIDE REAR OF THE PROCEEDING VEHICLE. THE VEHICLE CONTINUED TO TRAVEL AND THEN CRASHED INTO THE STAIRWAY OF A HOUSE. THE FRONT DRIVER SIDE TIRE WAS TRAPPED IN BETWEEN THE STAIRWAY AND SIDEWALK. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE INSURANCE COMPANY HAD NOT INSPECTED OR DECLARED THE DAMAGES TO THE VEHICLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 11/9/10 UPDATED 11/16/10

MY CAR IS A TOYOTA MATRIX S 2009, THIS VEHICLE HAS GIVEN ME PROBLEMS SINCE THE EIGHT MONTHS IT WAS PURCHASED WITH A MILEAGE OF 8000 MILES AT THE TIME OF THE INCIDENT, THE CHECK ENGINE LIGHT, VSC OFF, 4WD AND WARNING SLIP WAS SEIZED WITHOUT REASON, AND THE ENGINE MADE ME A VERY LOUD NOISE, LIKE A BIG TRUCK ENGINE, THIS HAS ALREADY BEEN HAPPENING TO ME FOR 6 CONSECUTIVE TIMES LATELY I HAVE THIS PROBLEM 3 TIMES IN A ROW IN A MONTH, EACH TIME I REPLACED THE CRANK SENSOR AND WATER PUMP, BUT THE PROBLEM PERSISTS, I TRANSPORTED DAILY TO MY CHILD IN THIS CAR AND I AM APPALLED EVERY DAY FEARING AN ACCIDENT, DO NOT WANT THIS CAR BUT NOW I'M IN THE PROCESS OF ARBITRATION RETURN, DO NOT I HAVE CONFIDENCE IN THE TOYOTA CORPORATION, HAS HAD MANY CONCERNS ABOUT SECURITY IN THEIR PRODUCTS. *TR

2009 TOYOTA MATRIX STALLS RANDOMLY 3 TO 7 TIMES A DAY. STALLS OCCURRING RANDOMLY WHILE DRIVING, INCLUDING SOME ON HIGHWAYS AND SOME IN INTERSECTIONS. CAR MUST BE TURNED OFF AN PUT INTO PARK OR NEUTRAL IN ORDER TO START CAR BACK UP. *TR

WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND TRAVELING IN THE RIGHT LANE ON AN INTERSTATE, I APPLIED THE BRAKES TO SLOW DOWN FROM 65 TO 55 AS I APPROACHED A TRUCK IN FRONT OF ME. THIS WAS DONE TO ALLOW A CAR IN THE PASSING LANE TO PASS ME. WHEN THAT CAR HAD PASSED, I RELEASED THE BREAK TO PASS THE TRUCK AHEAD OF ME AFTER HAVING HAD THE BREAK APPLIED FOR 5 OR 6 SECONDS (FAR LONGER THAN NECESSARY FOR THE CRUISE CONTROL TO HAVE SHUT OFF.). WHEN I RELEASED THE BREAK, THE CRUISE CONTROL RE-INITIATED ITSELF AND THE VEHICLE RETURNED TO 65 MPH WITHOUT MY TOUCHING ANY FURTHER PEDALS. MY FEET WERE ON THE FLOOR AND THERE WERE NO FLOOR MATS NEAR THE PEDALS. THE CRUISE CONTROL ALONE WAS ACCELERATING THE CAR. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED WHILE BRAKING AND SLOWING THE VEHICLE TO 5 MPH FOR A TRAFFIC STOP, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE REAR OF A TRUCK. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT SUSTAINED MINOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: (10V023000 ) FOR POSSIBLE UNINTENDED ACCELERATION FAILURES IN FEBRUARY 2010. THE CONTACT HAD COMPLAINED ABOUT INCIDENTS OF SUDDEN ABNORMAL ACCELERATION FOLLOWING REPAIRS AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER STATED THERE WERE NO FAILURE IF THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 27,000. 2009 TOYOTA MATRIX. THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO VEHICLE SPEED CONTROL. THE CONSUMER STATED HE COMPLAINED IN THE SUMMER OF 2009, THE VEHICLE WAS NOT STOPPING PROPERLY, AND HE FELT AS THOUGH THE VEHICLE WAS ACCELERATING DURING CERTAIN MANEUVERS. BUT, THE DEALER CLAIMED THEY HAD HEARD OF NO SUCH PROBLEM. THE CONSUMER THEN LEARNED OF A RECALL IN FEBURARY 2010 AND WENT TO THE DEALER FOR THE REPAIR. HOWEVER, THE CONSUMER STATED AFTER THE RECALL WAS DONE, HE STILL EXPERIENCED PROBLEMS WITH THE VEHICLE ACCELERATING. UPDATED EVOQ 07/08/10 *JB

MY HUSBAND AND I WERE ON INTERSTATE 495 OF THE WASHINGTON BELTWAY SITTING IN A 3 MILE BACKUP WHERE 5 LANES WERE MERGING INTO ONE. MY FOOT WAS FIRMLY ON THE BRAKE LEAVING PLENTY OF ROOM FROM THE CAR IN FRONT OF ME. ALL OF A SUDDEN I REALIZED THAT THE CAR WAS INCHING FORWARD AND THE BRAKE WOULD NOT STOP THE ACCELERATION. MY HUSBAND REALIZED WHAT WAS HAPPENING AND LOOKED DOWN AND KNEW THAT MY FOOT WAS FIRMLY ON THE BRAKE. ALL OF A SUDDEN, IT JUST STOPPED AS FAST AS IT STARTED. WE CAME WITHIN INCHES OF HITTING THE CAR IN FRONT OF US. AS I SAT IN THAT MESS OF A TRAFFIC JAM AND SAW THE AMOUNT OF CELL PHONES BEING USED, IT HIT ME. DID ALL THESE PHONES START THAT CAR TO MOVE? THIS MATRIX 2009 ONLY HAS 22,700 MILES ON IT BUT I WILL BE TAKING IT TO THE TOYOTA DEALERSHIP AND TOYOTA WILL BE RECEIVING A LETTER FROM ME WITH THE DETAILS. THE RECALL WORK ON THE ACCELERATOR WAS DONE 2 MONTHS AGO. I HAVE ALSO MADE A COMPLAINT TO THE DEALERSHIP THAT THE CAR SEEMS TO DO SOMETHING BETWEEN 20 AND 40 MILES PER HOUR WHEN YOU ARE DECELERATING. I CAN'T TELL EXACTLY WHAT IT IS DOING BECAUSE IT SEEMS TO JERK. THE DEALERSHIP PUT IT ON THE COMPUTER AND SAID NOTHING WAS WRONG. IT MAY BE UNRELATED TO THE OTHER PROBLEM BUT IT IS ONE MORE THING THAT I HAVE NOTICED ABOUT THIS CAR. AS A NOTE, MY HUSBAND AND I HAVE HAD TOYOTAS FOREVER AND CURRENTLY HAVE A 2004 COROLLA AND TRADED IN THE 2006 COROLLA FOR THIS MATRIX. WE HAVE NEVER HAD ANY TROUBLE WHATSOEVER WITH OUR TOYOTAS UNTIL NOW. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, SUDDENLY THE VEHICLE ACCELERATED TO 80 MPH OR GREATER. THE CRUISE .CONTROL WAS DEACTIVATED AND THE VEHICLE CONTINUED AT THE INCREASED SPEED RATE. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL TWICE BEFORE THE VEHICLE SLOWED DOWN. THE VEHICLE WAS ABLE TO CONTINUE NORMAL OPERATION. AN AUTHORIZED DEALER WAS NOTIFIED, THE TECHNICIAN STATED THAT THE FAILURE WAS DRIVER ERROR AND THAT THE BLACK BOX WOULD DETERMINE THE CAUSE OF FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 13,800.

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED WHEN SITTING IDLE AT A COMPLETE STOP, THE ENGINE WOULD EXHIBIT AN UNUSUAL INCREASE IN ENGINE RPMS. IN ADDITION, THE CONTACT STATED IF THE BRAKES WERE NOT FIRMLY DEPRESSED WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES YET THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT WAS UNABLE TO CONFIRM IF THERE WERE ANY RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 3,300.

OVER HEATING BRAKE PADS. 2009 TOYOTA MATRIX. FRONT DISC BRAKES PRODUCING A GRINDING SOUND CONSISTENT WITH A BRAKE PAD THAT'S WORN DOWN AND NEEDS TO BE REPLACED. BRAKE PADS STILL HAVE 40 % LIFE LEFT ACCORDING TO WORLD TOYOTA OF CHAMBLEE, GEORGIA. DEALER SAYS BRAKE PADS ARE OVER HEATING DEALER SAYS PROBLEM CAN BE FIXED IF PADS ARE REPLACED BUT WONT REPLACE PADS AT THEIR EXPENSE STATING PADS ARE NOT COVERED BY WARRANTY. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH A SUDDEN INCREASE IN ACCELERATION. THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE CONTINUED TO ACCELERATE AND TRAVELED OFF THE ROADWAY. THE CONTACT STRUCK A REFLECTOR. THE VEHICLE SUSTAINED MODERATE DAMAGES. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZE DEALER AND REMAINED AT THE FACILITY FOR OVER A PERIOD OF TWO AND A HALF MONTHS UNDER AN INVESTIGATION. THE MANUFACTURER HAD AN INDEPENDENT ENGINEER TO PERFORM FURTHER INVESTIGATION REGARDING THE ACCELERATION FAILURE. THE AUTHORIZED DEALER WAS UNABLE TO LOCATE THE PROBLEM AND INFORMED THE CONTACT TO PICK UP THE VEHICLE. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THEY WOULD NOT COMPENSATE FOR ANY DAMAGES UNTIL THE CAUSE OF FAILURE HAD BEEN DETERMINED. THE CONTACT EXPRESSED CONCERN THAT THE VEHICLE HAD NOT BEEN REPAIRED AND THE DEALERS ADVISEMENT TO RELEASE THE UNSAFE VEHICLE TO HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 11/29/10 *BF UPDATED 12/08/10*JB

ON MY 2009 TOYOTA MATRIX THE ENGINE OVER SPEEDS WHEN BRAKING WITH MY RIGHT SHOE ( SIZE 10 ROCKPORT - FIVE INCHES WIDE) OVERLAPPING THE THROTTLE PEDAL WHICH JUST 2 AND 7/8 TH INCHES FROM THE BRAKE PEDAL. TRY THIS IN AN EMERGENCY STOP. IT'S REAL EXCITING. *TR

WHEN ACCELERATING, THE CAR VEERS SHARPLY TO THE RIGHT. IT'S NOT AN ALIGNMENT ISSUE BUT FEELS LIKE THE TORQUE STEERING. I MUST HAVE MY HANDS FIRMLY ON THE WHEEL TO CORRECT IT. THIS HAPPENS AT LEAST TWICE WEEKLY. ACCORDING TO MY TOYOTA DEALER THERE IS NO RECALL ON THIS ISSUE. *TR

I WAS ATTEMPTING A LEFT TURN AND HAD BEGUN TO ACCELERATE BUT THEN DECIDED TO NOT TURN, I TOOK MY FOOT OFF THE GAS PEDAL AND IT CONTINUED TO ACCELERATE, I'M NOT SURE IF I WAS ABLE TO APPLY THE BRAKE AND GET ANY RESULTS OR NOT BECAUSE I WAS HIT BY ONCOMING TRAFFIC SUDDENLY. I WAS VERY CONFUSED BY THE INCIDENT, BECAUSE IT WAS NOT MY INTENT TO DRIVE FORWARD AND YET IT DID SO. I WAS ASSUMING THAT SINCE I HAD THE CAR SERVICED FOR THE RECALL ISSUES LAST MONTH, THE CAR WAS SAFE. WE HAVE ALSO HAD ISSUES WITH THE GAS PEDAL BEING NON RESPONSIVE WHEN IN CRUISE CONTROL MODE. IT HAD HAPPENED ONCE WHEN I HAD USED IT AND ONCE WHEN MY HUSBAND HAD USED IT, BUT WE HAD NO INCIDENTS FROM IT AND DISCONTINUED USING CRUISE CONTROL. THE CAR WAS TOWED TO THE CHEROKEE COUNTY (GA) TOYOTA COLLISION CENTER WHERE I TOLD THEM OF THE NON INTENDED ACCELERATION. THEY ASSURED ME THEY WOULD LOOK INTO IT, BUT ONLY AFTER REPAIRING THE BODY. AFTER THEY HAD DONE SO, THEY CALLED ME AND TOLD ME TO GENERATE A CASE AND GAVE ME THE NUMBER TO TOYOTA. I DID SO ON FRIDAY, APRIL 16TH. I HAVE NOT YET HEARD FROM THE CASE MANAGER, BUT AM CONCERNED AND FRIGHTENED OF THE VEHICLE AT THIS POINT. I HAVE A HEAD INJURY; A CONCUSSION AND A WRIST INJURY AS A RESULT OF THE ACCIDENT. THE RECALL SERVICE WORK WAS DONE AT CHEROKEE COUNTY TOYOTA IN GEORGIA WHERE I PURCHASED THE CAR. MY INSURANCE COMPANY WAS ALSO INFORMED OF THE ISSUE AND HAVE ASSURED ME THAT THEY WILL LOOK INTO THE ISSUE AND SEEK REPAYMENT FROM TOYOTA IF THEY ARE LIABLE FOR THE ACCIDENT. THE SERVICE MANAGER AND COLLISION CENTER GUY WHO IS HANDLING MY VEHICLE HAVE TOLD ME THAT IT IS MORE LIKELY THAT I WOULD BE "HIT BY LIGHTENING AND MAULED BY A BEAR ON THE SAME DAY" THAN IT IS THAT MY ACCIDENT WAS CAUSED BY A PROBLEMATIC OR UNINTENTIONAL ACCELERATION THAT IS A RESULT OF AN ISSUE WITH THE CAR. THEY ALSO TOLD ME THAT A COMPUTERIZED "TEST" WAS DONE AND THAT MY CAR IS OK, BUT THEN TOLD ME TO INITIATE A CASE WITH TOYOTA. *TR

IT IS REPORTED REGARDING THE TOYOTA SUDDEN ACCELERATION RECALL THAT FOR OWNERS WHO HAVE HAD THE FIRST ATTEMPT TO CORRECT THE PROBLEM (INSTALL METAL REINFORCEMENT BARS IN THE ACCELERATOR) AND THE ATTEMPT DID NOT WORK TOYOTA WOULD REPLACE THE ENTIRE ACCELERATOR ASSEMBLY AT THE VEHICLE OWNER'S REQUEST. I HAVE HAD PROBLEMS WITH THE UNINTENDED ACCELERATION, HAD THE FIRST REPAIR ATTEMPT COMPLETED AND I STILL HAVE THE PROBLEM. I CALLED MY LOCAL TOYOTA DEALER WHERE I PURCHASED THE VEHICLE AND WAS TOLD THAT TOYOTA WILL NOW REFUSE TO PERFORM THIS SECOND ATTEMPT UNTIL NEXT MONTH WHEN ANOTHER DIFFERENT TYPE OF "FIX" WILL BE SCHEDULED (SHAVING THE ACCELERATOR PEDAL). MY VEHICLE DOES NOT HAVE FLOOR MATS AND I FIND THIS EXCUSE UNACCEPTABLE. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AT A TRAFFIC LIGHT. IN ORDER TO STOP THE VEHICLE FROM ACCELERATING, THE CONTACT HAD TO APPLY THE BRAKES AND SHIFT THE VEHICLE INTO NEUTRAL GEAR. PRIOR TO THE RECENT FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE NHTSA RECALL # 10V023000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL WAS PERFORMED ON THE VEHICLE. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THERE ARE TWO OTHER PEOPLE THAT DRIVE THE VEHICLE AND THEY HAVE ALSO EXPERIENCED UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 6,200 AND THE APPROXIMATE CURRENT MILEAGE WAS 6,200.

BOUGHT 2009 TOYOTA MATRIX S NEW. I COMMUTE APPROXIMATELY 45 MILES ONE WAY TO WORK ON FREEWAY, NORMALLY WITH CRUISE CONTROL ON. I HAVE EXPERIENCED SEVERAL OCCASIONS OF ACCELERATION "SURGE"(RELATIVELY MINOR INCREASES IN ACCELERATION WITHOUT TOUCHING ACCELERATOR). MY WIFE ALSO EXPERIENCED UNINTENDED ACCELERATION WHILE TAKING OUR SON TO SCHOOL UNDER NORMAL STREET SPEED. I WOULD ALSO EXPERIENCE SEVERAL SITUATIONS OF DIFFICULT VEHICLE CONTROL ON FREEWAY DUE TO STEERING ISSUES. I THOUGHT AT THE TIME IT WAS JUST WIND PUSHING AGAINST THE CAR UNTIL I READ OTHER DRIVERS EXPERIENCING THE SAME THING. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE DRIVING 30 MPH THE GAS PEDAL STUCK AND THE VEHICLE ACCELERATED. THE CONTACT APPLIED THE BRAKES AND THE EMERGENCY BRAKE AND THE VEHICLE DID NOT SLOW DOWN. THE VEHICLE CRASHED INTO THE CURB CAUSING DAMAGE TO THE UNDER CARRIAGE. THE AIR BAGS DEPLOYED AND THE CONTACT INJURED HER ARM. THE CONTACT HAS NOT CALLED THE MANUFACTURER AT THIS TIME. THE FAILURE MILEAGE WAS UNKNOWN.

2009 MATRIX CONSUMER HAS QUESTIONS REGARDING SUDDEN ACCELERATION RECALL.. *CW SO FAR THE CONSUMER HAS NOT EXPERIENCED ANY PROBLEMS. HOWEVER, SHE WAS UNDER THE IMPRESSION THAT SHE WOULD RECEIVE A RECALL NOTICE REGARDING UNWANTED ACCELERATION. FROM WHAT SHE HAS READ, IT APPEARED THAT THE GAS PEDAL MAY NOT BE THE ONLY, OR EVEN THE PROBLEM FOR THE REPORTED UNWANTED ACCELERATION, BUT ALSO AN ELECTRONIC THROTTLE CONTROL SYSTEM PROBLEM. THE CONSUMER WANTED TO KNOW CAN THE ELECTRONIC THROTTLE CONTROL SYSTEM BE CHECKED AND TESTED AND EVEN UPON REPLACEMENT, HOW CAN SHE BE REASSURED THAT THE ELECTRONIC CONTROL SYSTEM IS PROPERLY WORKING? *JB

I HAD MY 2009 TOYOTA MATRIX FIXED FOR THE RECALL AND JUST LAST WEEKEND EXPERIENCED A BRAKING INCIDENT THAT SCARED ME HALF TO DEATH. I WAS APPROACHING A TRAFFIC LIGHT AND STEPPED ON MY BRAKES BUT MY CAR SPED UP AND NEARLY HIT THE CAR IN FRONT OF ME. LUCKILY I MOVED TO THE NEXT LANE. *TR

I HAVE A 2009 TOYOTA MATRIX. I PURCHASED IT IN NOVEMBER OF 2008. IN OCTOBER OF 2009 THE CAR HAD ROUGHLY 7,000 MILES ON IT. I EXPERIENCED MY FIRST INCIDENT OF UNINTENDED ACCELERATION. I DROVE UP A HILL TO A STOP SIGN AND AS I BRAKED THE CAR LURCHED FORWARD. I PUT BOTH FEET ON THE BRAKE AND PUT THE CAR IN NEUTRAL. I THOUGHT THAT I MIGHT HAVE SOME HOW HAD MY FOOT ON THE GAS, SO I DID NOT THINK IT WAS A SERIOUS CONCERN. HOWEVER, I HAD TWO MORE SIMILAR INCIDENTS IN THE FOLLOWING MONTHS. BOTH PULLING UP TO STOP SIGNS. BOTH TIMES I HEARD THE ENGINE START TO ACCELERATE AND WAS ABLE TO CONTROL IT. WHEN I HEARD ABOUT THE TOYOTA RECALL I IMMEDIATELY CALLED AND HAD MY CAR SERVICED. THE TOYOTA DEALER DID RECALL WORK ON MY BRAKES AND GAS PEDAL ON FEBRUARY 10TH, 2010. ON FEBRUARY 26TH, I WAS DRIVING ABOUT 5 MPH IN A PARKING AREA WITH MY SON. I PUT MY FOOT ON THE BRAKE AND I FELT THE CAR PUSH FORWARD. I PUT MY OTHER FOOT ON THE BRAKE AS WELL. MY SON SAID "ITS DOING IT AGAIN MOM!" I PUT IT IN NEUTRAL AND WE BOTH HEARD THE ENGINE WIND OUT LIKE I HAD PUSHED THE GAS PEDAL TO THE FLOOR. THIS OBVIOUSLY MEANS THE RECALL "FIX" ISN'T WORKING! I CONTACTED MY DEALER AND AM GETTING A LOANER CAR. I AM VERY CONCERNED WHAT THIS MEANS IN TERMS OF FUTURE SAFETY AND MY MONETARY INVESTMENT IN THIS CAR. *TR

ON FEBRUARY 11, I TOOK MY 2009 TOYOTA MATRIX TO MOTORCARS TOYOTA OF CLEVELAND HEIGHTS, OHIO, TO HAVE THE CAR REPAIRED IN THE GAS PEDAL RECALL. WHILE THERE, I WAS INFORMED OF ANOTHER RECALL ON THE CAR, ON ITS BRAKES. BOTH OF THESE ISSUES WERE ADDRESS AND I PICKED THE CAR UP ON FEBRUARY 13TH. ON FEBRUARY 24 AT 7:45AM, I WAS DRIVING WESTBOUND ON I-90 IN WESTLAKE, OHIO; IT WAS SNOWING AND THE ROADS WERE WET, UNSALTED. AS I WAS ROUNDING A CORNER NEAR THE CROCKER BASSETT EXIT, MY CAR BEGAN TO SKID. I IMMEDIATELY BEGAN TO PUMP THE BRAKES AND ATTEMPT TO STRAIGHTEN MY CAR OUT, BUT THE BRAKES DID NOT ENGAGE. I FIRMLY PRESSED DOWN ON THE BRAKES AND NOTHING HAPPENED; I THEN TRIED THE EMERGENCY BRAKE AND THE CAR STILL DID NOT SLOW DOWN. I WAS UNABLE TO REGAIN CONTROL OF THE VEHICLE AND IT BEGAN TO SPIN OUT AND TO THE LEFT. I PUMPED THE BRAKES AS HARD AND FAST AS I COULD, BUT THE BRAKES NEVER ENGAGED AND MY CAR HIT THE CEMENT MEDIAN AT 55MPH. DUE TO A BUILD UP OF SNOW AND ICE AGAINST THE MEDIAN, MY CAR WAS PROPELLED INTO THE AIR AND LANDED ON ITS ROOF. MY AIRBAGS DID NOT DEPLOY IN THE CRASH. *TR

MY 2009 TOYOTA MATRIX WAS ON THE RECALL LIST FOR GAS PEDALS THAT MAY STICK OR ACCELERATE WITHOUT CAUSE. I TOOK THE CAR INTO RICE TOYOTA IN GREENSBORO NC WHERE IT WAS PURCHASED. THEY PERFORMED THE RECOMMENDED REPAIR ON FEB. 13, 2010. ON FEB. 22, I STARTED MY CAR AND IT ACCELERATED WITHOUT CAUSE. THE FLOOR MAT WAS IN ITS PROPER POSITION. I TAPPED THE GAS PEDAL LIGHTLY TO "UNSTICK" IT. THIS DID NOT WORK. I TURNED OFF THE ENGINE AND WAITED A FEW MINUTES AND RESTARTED IT WITHOUT INCIDENT. I HAD NOT HAD ANY PROBLEMS WITH THIS CAR PRIOR TO THE "FIX" AND HAVEN'T HAD ANY SINCE THE FEB. 22 INCIDENT. NOW WHAT DO I DO?? I'VE CONTACTED THE DEALERSHIP. THEY ARE WILLING TO LOOK AT IT BUT HAVE SAID THERE ISN'T ANYTHING THEY KNOW THAT IS CAUSING THIS AND TOLD ME TO CONTACT TOYOTA. I WILL DO THAT TODAY IF I CAN GET THROUGH. *TR

HAD THE RECALL ISSUE WITH THE GAS PEDAL FIXED - HOWEVER WHEN TRYING TO MAKE A TURN IN TRAFFIC THERE IS A HESITATION BEFORE THE CAR GOES! IT IS ONLY A FEW SECONDS OF A DELAY, HOWEVER DANGEROUS WHEN YOU NEED THE CAR TO GO. ON GOING ISSUE - DOES NOT DO IT EVERY TIME SO IT REALLY CATCHES YOU OFF GUARD. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THEY NEVER HAD AN ACCELERATION PROBLEM UNTIL AFTER HAVING THE VEHICLE REPAIRED. WHILE PULLING OUT OF A PARKING SPACE, AND DRIVING 10 MPH, THE VEHICLE JERKED FORWARD AND THEN SETTLED DOWN. THE RPM JUMPED UP AND THEN WENT BACK DOWN. THE FAILURE MILEAGE WAS 28213 AND THE CURRENT MILEAGE WAS 28500.

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. HE STATED THAT WHILE DRIVING 25 MPH THE VEHICLE ACCELERATED WITHOUT A WARNING WHEN HE APPLIED THE BRAKES AND HIT A TELEPHONE POLE. THE VEHICLE HAS FRONT END DAMAGE AND THERE WERE NO INJURIES. THERE IS NO POLICE REPORT AVAILABLE. THE VEHICLE WAS THEN TOWED TO AN AUTO BODY SHOP WHERE THEY ARE INVESTIGATING THE CAUSE OF THE ACCELERATION. THERE HAVE BEEN NO REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 42000.

EXHAUST FUMES IN 2009 TOYOTA MATRIX. LEAKAGE IS ESPECIALLY APPARENT AFTER WIDE-OPEN-THROTTLE (WOT) ACCELERATION. THE NOX EMISSIONS FORMED DURING WOT CAN BE SMELLED IN THE CAR. UNDER OTHER OPERATING MODS, THE FUMES ARE LESS NOTICEABLE OR NOT NOTICEABLE. THIS IS AN ONGOING PROBLEM; SO "INCIDENT DATE" BELOW IS TODAY'S DATE. *TR

ABOUT 4 WEEKS AGO (AND AGAIN, THIS MORNING, TWICE!), I EXPERIENCED PROBLEMS WHEN BRAKING: THE PEDAL WOULD GO MORE THEN USUAL, BUT THE CAR WOULD NOT SLOW DOWN AT THE SAME TIME AS IT WAS PRODUCING TERRIBLE GRINDING/SCRATCHING NOISES AS IF PARTS WERE COMING OFF. IT IS NOT DOING THIS CONSISTENTLY, BUT SINCE IT HAPPENED TWICE THIS MORNING, I AM CONCERNED. I DID FIND A RECALL NOTICE DATED AUGUST 2009 ON THE BRAKE SYSTEM FOR 12 MORE NORTHERN STATES THAT EXPERIENCED BRAKE PROBLEMS ON 09 AND 10 MATRIX AND COROLLA VEHICLES WITH 1.8 ENGINES DUE TO EXTREME COLD. I LIVE IN THE MOUNTAINS IF NW N-CAROLINA, AND OUR WEATHER IS VERY MUCH LIKE THAT IN MORE NORTHERN STATES. PRESENT, WE HAVE 4-5 INCHES OF SNOW ON THE GROUND, AND TEMPS WERE ABOUT 35-36 THIS MORNING (AWAITING ANOTHER WINTER STORM). WHEN IT HAPPENED LAST MONTH, IT WAS MUCH COLDER, BUT THERE ALSO WAS LOTS OF SNOW ON THE GROUND. *TR

AT 12:30 P.M. I WAS HEADING NORTH ON OH-25 IN BOWLING GREEN, OHIO. MY CAR BEGAN SHAKING, BUT I WAS NOT OVERLY CONCERNED AS WE OFTEN HAVE WINDY DAYS. I TURNED RIGHT ONTO OH-582 AND BECAME SLIGHTLY MORE CONCERNED WHEN THE SHAKING IN THE CABIN DID NOT CEASE. I NOTICED THAT THE CAR DID NOT SHAKE BELOW ABOUT 45 MPH BUT AGAIN ATTRIBUTED THE SHAKING I EXPERIENCED TO MY CAR FIGHTING AGAINST WINDS. I TURNED LEFT ONTO I-75 N AND ACCELERATED TO MERGE WITH TRAFFIC. AFTER MERGING SAFELY INTO THE RIGHT-HAND LANE, I CONTINUED ACCELERATING UNTIL I REACHED 55-60 MPH AND MERGED INTO THE LEFT HAND LANE. SHORTLY, I REACHED 65 MPH. WHEN THE SHAKING, WHICH I HAD SUPPOSED TO BE DUE TO STRONG WINDS, DID NOT CEASE, I ATTEMPTED TO DECELERATE. I PRESSED LIGHTLY ON THE BRAKES TO BEGIN A SLOW DECELERATION, WITH THE INTENTION OF MERGING INTO THE RIGHT HAND LANE AND PUTTING ON MY HAZARD LIGHTS UNTIL I COULD COME TO A SAFE PLACE TO PULL OVER. INSTEAD, WHEN I BEGAN TO PUT LIGHT PRESSURE ON THE BRAKES, THE CAR VEERED UNEXPECTEDLY TO THE LEFT. SURPRISED, BUT NOT OVERLY ALARMED, I LET OFF THE BRAKES AND ATTEMPTED TO CORRECT THE TRAJECTORY OF THE VEHICLE, WHICH I DID NOT JUDGE TO BE A DIFFICULT MANEUVER. INSTEAD OF COMING BACK INTO THE MIDDLE OF THE LANE AS EXPECTED, THE CAR OVERCORRECTED AND SPUN PERPENDICULAR TO THE FOLLOWING TRAFFIC AND THE SEMI BESIDE ME IN THE RIGHT HAND LANE. THE CAR THEN SLID TOWARD THE SEMI, PARTIALLY UNDER THE BED OF THE TRUCK AND AS MY CAR SLOWED, THE FRONT RIGHT END OF THE CAR MADE CONTACT WITH THE BACK LEFT WHEELS OF THE TRUCK. ON IMPACT, THE FORCE OF IMPACT PUSHED MY CAR BACK OUT THROUGH THE LEFT-HAND LANE AND INTO THE GRASSY MEDIAN WHERE IT CAME TO A HALT. *TR

IN PARKING GARAGE AT PLACE OF EMPLOYMENT - AS I BEGAN TO PULL INTO A PARKING SPACE, THE CAR SUDDENLY ACCELERATED. I IMMEDIATELY HIT THE BRAKES WITH NO EFFECT. THE CAR CONTINUED TO ACCELERATE UNTIL IT HIT THE WALL OF THE GARAGE. TOYOTA DEALERSHIP REFUSED TO INSPECT THE VEHICLE UNTIL BODY DAMAGE IS REPAIRED. CURRENTLY WAITING FOR A TOYOTA INSPECTOR TO MAKE AN APPOINTMENT TO INSPEC THE VEHICLE. *TR

THE FIRST THING I NOTICED WAS THAT THE ACCELERATOR PEDAL WOULD NOT ACCELERATE WHEN I STEPPED ON IT GOING ONTO THE ON-RAMP, ABOUT A MONTH AGO. ON TUESDAY, I WENT TO THE DEALER AND THEY SAID THEY DIDN'T HAVE THE PARTS YET, THAT THEY WOULD CALL ME, AND THAT THEY DIDN'T EVEN KNOW WHAT TO DO WITH THE PARTS WHEN THEY GOT HERE. THEY SAID THEY HAD ONE OF THOSE COURSES TWO WEEKS AGO, BUT WHAT THEY LEARNED THERE DOES NOT REALLY APPLY TO THE PROBLEMS THAT ARE COMING ON NOW. SO EVEN WHEN THEY GOT THE PARTS, THEY WOULD HAVE TO FIGURE OUT WHAT TO DO WITH THEM. I TRIED TO ASK FOR A REPLACEMENT OR SOMETHING OF THE SORT, AND THEY SAID THAT THEY DIDN'T EVEN HAVE ANY CARS TO PROVIDE ME BECAUSE ALL THE MODELS ON THE LOT WERE INCLUDED IN THE RECALL. THE NEXT DAY (YESTERDAY), I TRIED TO STOP AT A STOP SIGN AND IT DIMINISHED THE SPEED BUT IT DID NOT STOP COMPLETELY. IT DIDN'T STOP UNTIL THE MIDDLE OF THE INTERSECTION AND I GOT A TICKET. *TR

2009 TOYOTA MATRIX. VEHICLE SURGES FORWARD WHEN SHIFTING FROM PARK TO DRIVE, ALSO WHEN SHIFTING INTO REVERSE. IT HAPPENS SPORADICALLY. HERRIN-GEAR TOYOTA, JACKSON MS SAYS THIS IS A DIFFERENT ISSUE FROM THE STICKING GAS PEDAL, THIS WAS APPROX ONE MONTH AGO. THEY HAVE FINISHED RECALL WORK FOR STICKING PEDAL BUT HAVE NOT ADDRESSED THE SURGING PROBLEM. *TR

LTR FWD FM (NE) RE UNINTENDED SUDDEN ACCELERATION FROM OWNER OF A 2009 TOYOTA MATRIX INVOLVED IN AN AUTO ACCIDENT ON 1/13/2010, REPLY TO OMAHA, NE OFC. *TGW THE CONSUMER STATED HE REAR ENDED ANOTHER VEHICLE WHILE ATTEMPTING TO BRAKE, BUT INSTEAD THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER STATED THE POLICE DID NOT WRITE UP POLICE REPORT. THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPON INSPECTION, IT WAS DETERMINED THE AIR BAG SENSORS WERE FRIED, PROBABLY WELL BEFORE THE ACCIDENT.

IN VERY COLD WEATHER, WHICH WE HAVE HAD PLENTY OF RECENTLY, AND I MAKE A GRADUAL STOP FROM A SPEED OF 45+ MPH, THERE IS A SPLIT-SECOND SURGE FORWARD FOLLOWED BY A HARD STOP "BUMP" WHEN THE CAR COMES TO A FINAL STOP THAT IS THE BEST WAY TO DESCRIBE IT, THE ROAD SURFACE IS NOT SLICK, NOR AM I MAKING A SUDDEN STOP. THE PROBLEM DOES NOT HAPPEN IN TEMPS ABOVE FREEZING, NOR DOES BRAKING SEEM IMPAIRED. I AM SOMEWHAT UNNERVED BY THE MOMENTARY SURGE FORWARD FOLLOWED BY THE SUDDEN BUMP THAT FEELS LIKE I HIT A CURB. *TR

WHILE DRIVING TO AND FROM WORK I HAVE EXPERIENCED A PROBLEM WITH THE STEERING OF MY 2009 TOYOTA MATRIX. THIS GENERALLY HAPPENS WHEN I AM DRIVING ON THE HIGHWAY GOING OVER 40 MPH. THE CAR WILL SUDDENLY VEER AND I HAVE TO COMPENSATE BY STEERING IN THE OPPOSITE DIRECTION TO BRING IT BACK ONTO THE ROAD. AT FIRST I THOUGHT IT WAS THE WIND BLOWING MY CAR TO THE SIDE BUT EVEN ON CALM DAYS IT HAS HAPPENED. I HAVE HAD OTHER PEOPLE DRIVE MY CAR WHO HAVE HAD IT HAPPEN TO THEM. IT DOES NOT HAPPEN EVER DAY BUT AT LEAST ONCE OR TWICE A WEEK I EXPERIENCE THE PROBLEM. *TR