Toyota · Matrix · 2009
3
Recalls
192
Complaints
-
Not Rated
The 2009 Toyota Matrix has 3 recalls and 192 owner-reported complaints on file with NHTSA. Most reported issue: air bags (72 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Remedy Status
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy Status
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Remedy Status
TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
"TAKATA RECALL" WE RECEIVED OUR RECALL NOTICE LETTER AND IMMEDIATELY CONTACTED OUR LOCAL AUTHORISED TOYOTA IN RHINELANDER WI AND WERE TOLD IT WOULD TAKE A FEW WEEKS FOR THE REPLACEMENT PARTS TO ARRIVE. AFTER NOT HEARING FROM THEM IN THAT TIME WE PHONED AGAIN, AND AFTER ONCE AGAIN GIVING OUR VIN AND INFORMATION , WE WERE TOLD WHO EVER TOOK THE CALL HAD NOT SUBMITTED THE ORDER . SO ONCE AGAIN WE ARE TOLD IT'S ON BACKORDER AND THEY WILL CONTACT US WHEN IT COMES IN SO THEY CAN SET UP A APPOINTMENT TIME TO FIX IT. THE RECALL NOTICE RECOMMENDED NOT HAVING A OCCUPANT IN THE FRONT PASSENGER SEAT. WE SHOULD BE PROVIDED WITH A SAFE VEHICLE BY TOYOTA TO USE WITH THE LENGTH OF TIME THIS IS TAKING UNTIL THIS IS FIXED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. HERITAGE TOYOTA OWINGS MILL (9801 REISTERSTOWN RD, OWINGS MILLS, MD 21117, 844-202-9429) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
LETTER FROM CONGRESSMAN DEUTCH ON BEHALF OF CONSTITUENT REGARDING TOYOTA VEHICLE AIRBAGS: THIS WAS THE THIRD RECALL. *LD *JS
"TAKATA RECALL" I AM WONDERING WHEN THE FIX FOR THIS RECALL WILL BE AVAILABLE IN MY AREA.
TAKATA RECALL. SAFETY RECALL NOT REMEDIED.
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE. ALSO, THE VEHICLE STALLED AND THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT MECHANIC IN DETROIT MICHIGAN. THE VEHICLE WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
TAKATA RECALL. TOYOTA HAS REPEATEDLY ASSURED US THAT THE NEW AIRBAG PARTS WILL BE READY IN "ONE MONTH". TOYOTA HAS BEEN SAYING THIS FOR THE PAST 5 MONTHS LEAVING US WITH A CAR THAT IS UNSAFE TO DRIVE AND WE ARE UNABLE TO SELL. TOYOTA'S BEST ADVICE WAS TO NOT DRIVE THE CAR AND COME IN FOR A RENTAL WHILE WE WAIT, THEY HAVE BEEN OUT OF RENTALS FOR THE ENTIRE TIME WE'VE BEEN WAITING. I UNDERSTAND MOST OF THIS IS TAKATA'S FAULT BUT TOYOTA HAS DONE A TERRIBLE JOB KEEPING US INFORMED AND IS ALLOWING MY FAMILY TO DRIVE A POTENTIAL DEATH TRAP COVERED IN THEIR BADGES.
TAKATA RECALL. RECEIVED THE RECALL NOTICE WHILE PREGNANT, TOYOTA DID NOTHING TO RESOLVE THE ISSUE. TOLD ME I STILL HAVE TO DRIVE THE CAR EVEN THOUGH THE AIRBAG COULD POSSIBLY EXPLODE EVEN THOUGH NO ONE WAS SITTING IN THE PASSENGER SEAT. IT'S BEEN ALMOST A YEAR, AND STILL NO RESOLUTION.
"TAKATA RECALL" I AM STILL WAINTING FOR A FIX. TOYOTA RECOMMENDS THAT I DO NOT USE THE FRONT PASSENGER SEAT NOW GOING ON 8 MONTHS.
VEHICLE STALLED SITTING AT A RED LIGHT AND ALSO STALLED MAKING LEFT HAND TURN AT INTERSECTION. SPEED WAS APPROXIMATELY 35 MPH. VEHICLE WAS ON SMALL HIGHWAY AT THE STOP LIGHT AND CITY STREET THE 2ND INCIDENT. WE JUST BOUGHT THE VEHICLE USED IN APRIL OF 2017
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA TOWN OF STOCKTON, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/31/17 *BF *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO GROSSINGER TOYOTA (LOCATED AT 7225 N CICERO, IL 60712), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MCDONOUGH TOYOTA LOCATED AT 918 RICHMOND AVE, STAUNTON, VA 24401) WHO CONFIRMED THAT REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I RECEIVED NOTICE FROM TOYOTA 2-24-17 RE: RECALL. ON 4-28-17, I WAS GIVEN AS APPT'T TO HAVE FIXED ON 5-2-17. I WAS AT TOYOTA FOR 1 HR., SAW MY CAR BE DRIVEN OUT TO PARKING AREA. AFTER 5 MIN., I INQUIRED WHY THEY WERE NOT WORKING ON IT, AND WAS TOLD PARTS NOT IN.!!!OVER TWO MONTHS, AND STILL NO WORD AS TO WHEN IT WILL BE CORRECTED.
TAKATA RECALL I RECEIVED A RECALL NOTICE MONTHS AGO (ALTHOUGH LETTER WAS NOT DATED MAKING IT MORE DIFFICULT FOR THE CUSTOMER TO TRACK LACK OF PROGRESS- HENCE DATE BELOW IS A GUESSTIMATE. THE LETTER (ATTACHED) NOTIFIED ME THAT THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND DANGEROUS. THE LETTER SAID THAT TOYOTA WAS SEEKING A REMEDY AND IN THE MEANTIME I SHOULD NOT USE THE FRONT PASSENGER SIDE. I HAVE HEARD NOTHING SINCE. SO I HAVE EFFECTIVELY BEEN DENIED FULL USE OF MY CAR FOR MONTHS. THIS IS NOT REASONABLE. MY ELDERLY MOTHER IS COMING TO LIVE WITH ME. I NEED USE OF THE PASSENGER SEAT. IS TOYOTA PREPARED TO PAY FOR A RENTAL OR OFFER SOME OTHER COMPENSATION?
EXCESSIVE OIL CONSUMPTION NOTED AT 78,000 MILES, JUST NOT EXCESSIVE ENOUGH TO MEET TSB GUIDELINES. HAD ONE OIL CONSUMPTION PERFORMED SO FAR
TAKATA RECALL -MY LOCAL DEALER IS TOYOTA OF SANTA BARBARA CA IS ABOUT 3 MILES FROM MY WORK AND THE SERVICE MANAGER KURT INVITED ME TO USE THE OXNARD STORE ABOUT AN HOUR AWAY BECAUSE ON A PREVIOUS SERVICE VISIT I LEFT A NEGATIVE REVIEW OF MY SERVICE EXPERIENCE. I WANT THE PASSENGER AIRBAG REPAIRED RAPIDLY FROM MY LOCAL STORE NOW THAT THE PART IS IN STOCK AND WANT A RENTAL OR LOANER VEHICLE UNTIL THE REPAIR IS COMPLETED
TAKATA RECALL I RECEIVED NOTIFICATION OVER A YEAR AGO FROM TOYOTA ABOUT THE RECALL. I JUST CALLED TODAY AND THEY SAID THE PARTS ARE STILL NOT AVAILABLE AND I COULD TRY CALLING AGAIN IN "A COUPLE OF MONTHS." WHAT IS A REASONABLE TIME FRAME FOR THIS ISSUE TO BE FIXED?
Showing 1–20 of 25 complaints
The 2009 Toyota Matrix has 3 recalls recorded by NHTSA.
NHTSA has received 192 owner-reported complaints for the 2009 Toyota Matrix.
NHTSA has not published a safety rating for the 2009 Toyota Matrix.
The most commonly reported complaint categories for the 2009 Toyota Matrix are air bags (72 reports), vehicle speed control (33 reports), steering (17 reports).
Yes. NHTSA has 3 recalls on record for the 2009 Toyota Matrix. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.