2019 Chevrolet Bolt EV

Vehicle steering wheel fails to return to center after sweeping turn. Found it’s a common issue and is incredibly dangerous and should be recalled!

The steering on my car is sticking and failing. When I make a turn, the steering wheel does not go back to the center on its own. I have to physically pull it back, otherwise the car will keep turning. When driving straight, the steering wheel gets "stuck." I have to use extra force to make small adjustments, which makes the car jerk. The steering also makes clunking noises. This is extremely dangerous because it makes the car very hard to control, and I could easily drift into another lane, overcorrect, or crash.

Steering gear and torque sensor failure at 39,000 miles. Car is unsafe to drive and costs over $3500 to fix. The problem has been diagnosed at a dealership. No warning lights or codes apparent, problem is worsening and the car is becoming unsafe to drive. Steering gear or rack could be available for inspection.

What component or system failed or malfunctioned, and is it available for inspection upon request? The steering gear in this vehicle began to fail around 40K miles. It clunks at low speed, doesn't roll out of turns, and recently has begun to oscillate during straight driving. I will keep the old part for inspection once replaced. How was your safety or the safety of others put at risk? The cars steering does not return to center during a turn. Now, the steering is shaking violently during driving. It will likely seize if left unfixed. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. I also have video. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? This is a well documented issue with Chevy steering. I will include an AI overview screenshot.

As with other Chevy bolts, the rack and pinion steering completely broke no longer able to steer vehicle.

Steering will not return to center. After going around a turn, or even a curve like an exit ramp, the steering will remain locked in position and not re- center. It requires close attention and considerable force to return it to center and continue along a straight road.

Water has infiltrated the lower trunk area and fried the sound amplifier. The result is no sounds can be heard from the speakers. This includes sounds and warnings from the safety systems. Seat belt, ADAS, BLIS, OnStar, Turn Signals, Radio. The rear hatch seals seem to be intact and it is unclear how water is entering this lower area as there is no evidence of water anywhere else in the rear cargo area. A google search reveals many other Bolt owners are experiencing the same issue

Steering will not return to center. After going around a turn, or even a curve like an exit ramp, the steering will remain locked in position and not re- center. It requires close attention and considerable force to return it to center and continue along a straight road.

The steering wheel does not return to center. This appears to be a common issue on Chevy Bolts based on various forums, for example https://www.chevybolt.org/threads/steering-wont-return-to-center-bad-steering-gear-steering-sticking-in-one-direction.42988/. One has to be very aware of the steering issue as it requires the driver to actively force the steering wheel to return to center. This can be an even bigger issue when having to react to avoid debris or sudden breaking. There are no warning lights. The manufactuer claims that this is not a prevalent issue.

So I bought a used Bolt and the steering is sticking, at moderate speed (50mph) sweeping corners it lightly wants to pull harder into the corner and won't return to center if you let off the wheel, regardless of direction, you must always forcefully guide the steering wheel back to center. This is wrong, if your Bolt does this your steering rack is likely failing. This is a malfunction, in the GM service manual for the Bolt there is a diagnosis for "POOR RETURN OF STEERING WHEEL" which is described as "After completing a turn, extra steering input is required for the steering wheel to return to center."

Steering rack is binding, not returning to center after completing a turn. Only 50,000 miles on it.

Power steering fails go return to center intermittently causing unexpected handling characteristics while turning that could cause to over/undershoot a turn. Haven't taken it to the dealer to check and there are no warnings or lights.

Steering not returning to center when coming out of turns. Many have reported this issue with the steering rack. Concerned that steering will bind and cause an accident

I am filing this urgent safety complaint regarding a critical failure of the steering system in my 2019 Chevrolet Bolt EV, which began experiencing problems at approximately 40,000 miles. This is not an isolated incident; numerous identical reports exist from other Bolt EV owners on public forums like Reddit ([XXX]) and [XXX], often occurring at similarly low mileage (typically 30,000-60,000 miles). The symptoms began with distinct clicking and knocking sounds when turning the steering wheel. This has progressed rapidly to increased steering effort (stiffness) and a failure of the steering wheel to return to center smoothly after a turn. This constitutes a severe and unacceptable degradation of a primary vehicle control system. When I had the vehicle inspected I was informed that the degradation would progress and risk my ability to safely steer the vehicle, and that the car should no longer be operated without performing a repair. A repair diagnosis indicated failure of the steering gear/rack assembly, with an initial repair quote of over $7000. This exorbitant cost is nearly prohibitive and approaches the residual value of the vehicle itself. It is deeply concerning and frankly unacceptable that a fundamental safety system like the steering is failing prematurely on these vehicles. Furthermore, the extremely high repair cost creates a dangerous secondary safety risk: owners may be forced to choose between a financially crippling repair or dangerously deferring maintenance, continuing to operate vehicles with compromised steering and risking catastrophic failure on the road. Steering integrity is paramount and should not be failing at such low mileage under any normal operating conditions. This pattern of premature steering failure reported by numerous owners indicates a potential design flaw, manufacturing defect, or component quality issue with the Chevrolet Bolt EV steering system that warrants immediate investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Low mileage vehicle purchased preowned with only 32,166 miles, and steering wheel (steering rack & pinion) is stiff and will not return wheel to center after turning more than a quarter turn.

The steering wheel is very stiff; if you turn left or right, when you complete the turn, if you were to release the wheel, it does not counter-turn back towards the center. Put differently - in an open parking lot, you could turn the wheel all the way to one side, release the wheel, press the accelerator --- and you'd go in circles. This has been happening for some time, but just recently had it pointed out that it is not normal. I feel its a meaningful safety risk. I researched the issue online and it seems that it is common for this model but GM has been unresponsive.

Steering wheel doesn't return to center after a turn, it must be turned back manually. If left unfixed this can cause the steering to lock up entirely when the steering gear fails.

Steering doesn't return to center when driving around 40mph on turns. You must manually move it back.

Steering wheel does not return to center after making sharp turns. Steering wheel must be manually returned to center to avoid crashing.

The contact owns a 2019 Chevrolet Bolt EV. The contact stated that the steering wheel failed to return to center after turning to the left or the right. The contact used excessive force to manually return the steering wheel to center. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the rack and pinion assembly had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,000.