2025 Chevrolet Malibu

The contact owns a 2025 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue The contact had not experienced a failure.

The contact owns a 2025 Chevrolet Malibu. The contact became aware that the VIN was included in NHTSA Campaign Number: 26V212000 (Back Over Prevention) through Turo Car Rental Marketplace; however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 21,000.

Vehicle was parked, all windows and doors closed. Key remained out of the vehicle. Car parked for several hours without being touched, when suddenly it began to roll forward on its own. The car continued forward and quickly went down a short hill into a rocky area of a field before coming to a stop.

Backup camera has blurred vision when in R, the view on the dashboard is extremely blurry and seems to be condensed/ wet. Please check and advise.

Chevy sold me a vehicle knowing that the radio was faulty and known to glitching out. I took it to the dealer and they replicated the problem. GM has known about the issue since 9/2024 when the issued the bulletin about the problem. They sold me the vehicle knowing that the problem existed and did not disclose that to me. That is a violation of CA law.