There are 48 owner-reported air bags & restraints complaints for the 2002 GMC Envoyin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Passenger front seat belt locks automatically as soon as you buckle up. It will not unlock, the only way to fix it is to unbuckle and re buckle then it locks again. Very uncomfortable to ride in the front Passenger seat.
THE STEERING IS A LITTLE SPORADIC AT SPEEDS 70 OR HIGHER OR CHACHI.THERE IS A LOT OF PLAY IN THE STEERING MECHANISM YOU HAVE TO HOLD IT WITH BOTH HANDS TO TRY TO GET SOME TYPE OF CORRECTION IN THE IN THE STABILITY OF THE VEHICLE. I CAN'T UPLOAD PHOTOGRAPHS OR SOMETHING I I DON'T KNOW ANYTHING ABOUT.
I WAS IN AN ACCIDENT AND HIT ON BROADSIDE ON THE PASSENGER SIDE AND DRIVER FRONT CORNER. THE AIR BAGS DID NOT GO OFF. THEY SAY SERVICE SOON. THE SEAT BELT HURT ME AS WELL. IT DID NOT LOCK. I WAS INJURED WITH A TORN LABRUM, BACK AND NECK INJURIES. HEAD TOO. I WAS MOVING AND I WAS HIT ON THE DRIVERS SIDE AND THEN PUSHED INTO ANOTHER CAR. I WAS ON A CITY STREET. 14 MILE NEAR MOUNT 7-22
I WAS ON MY WAY HOME ON HWY/US 151 GOING APPROX. 55-60 MPH (65 MPH ZONE) WHEN I HIT A DEER WHICH CAUSED MY VEHICLE TO LOSE CONTROL AND SLAMMED INTO THE START OF A GUARDRAIL AT NO LESS THAN 45 MPH BRINGING MY 2002 GMC ENVOY TO A COMPLETE STOP, AT MOST 2-3 FEET FROM INITIAL IMPACT TO BE EXACT. THE AIRBAGS DID NOT DEPLOY. FRONT DASH NOR SIDE IMPACT BAGS, NOTHING. N I HIT HARD. LUCKILY I WASN'T SERIOUSLY INJURED ONLY MINOR BRUISING AND QUITE SORE FROM WHIPLASH AND BEING THROWN INTO THE DOOR AN A BIT SHAKEN N LUCKILY HAD NO PASSENGERS. AS FOR MY ENVOY, IT IS A TOTAL LOSS AND UNFORTUNATELY I ONLY HAD LIABILITY INSURANCE SO NOW I'M SCREWED WITHOUT A VEHICLE AND AFTER ALL OTHER PROBLEMS I'VE FACED WITH MY GMC ENVOY I WILL NEVER OWN A GM AGAIN. TAKE GM PRODUCTS TO THE DUMP.
THE AIRBAG LIGHT IS ON. SOMETIMES IT WILL GO OFF, BUT THE LIGHT IS ON MOST OF THE TIME ON THE INSTRUMENT PANEL. I SPOKE TO THE SERVICE DEPARTMENT AT OUR LOCAL DEALER AND THEY DID NOT CARE AND SAID WE WOULD HAVE TO BRING IT IN ANOTHER TIME TO HOOK IT UP TO THEIR BIG MACHINE. I WANT THIS ISSUE RESOLVED. I HAVE HAD THIS VEHICLE SERVICED FOR RECALLS (WIPER MOTOR & CLUSTER GAUGES). MY WIFE DRIVES THIS VEHICLE AND I WOULD LIKE TO MAKE SURE IT IS SAFE FOR HER TO CONTINUE DRIVING IT WITH THIS LIGHT ON AND NO DANGER OF THE AIRBAG DEPLOYING. *TR
I AND MY PASSENGER WERE IN AN ACCIDENT ABOUT A YEAR AGO, A VERY HARD FRONT END IMPACT, AND NONE OF THE AIR BAGS DEPLOYED. WE WERE BOTH TRANSPORTED TO THE ER BY AMBULANCE, I HIT THE STEERING WHEEL HARD SO HARD THAT IT BENT INWARDS AND BROKE MY NOSE ALSO HAD A CONCUSSION. HE WAS IN THE FRONT PASSENGER SEAT AND HIT THE FRONT DASH, WHERE THE AIR BAG SHOULD HAVE DEPLOYED, HE BROKE HIS FRONT TEETH AND ALSO HAD A CONCUSSION. I'VE ALSO HAD MANY OF THE SAME ISSUES THAT EVERY OTHER 02 OR 03 ENVOY HAS YET MY VIN PULLS NO RECALLS. THIS NEEDS TO BE INVESTIGATED!!! THANKS.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT 10 MPH, THE PASSENGER SIDE SEAT BELT SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
MY SON (17) WAS COMING HOME AND CRASHED INTO A LIGHT POLE, WE DON'T KNOW WHAT CAUSED HIM TO CRASH NO ALCOHOL OR DRUGS WERE INVOLVED AND THE AIRBAGS DID NOT DEPLOY...HE WAS TRAPPED IN THE CAR AND DIED FROM BLUNT FORCE TRAUMA TO THE HEAD. *TR
CAR HAD A HEAD ON COLLISION WITH ANOTHER CAR THAT JUMP FROM THE OPPOSITE TRAFFIC. BOTH CARS WERE TOTALED BECAUSE OF THIS ACCIDENT, BUT MY AIRBAGS DID NOT DEPLOY AT THE TIME OF THE ACCIDENT. *KB
DEFECTIVE AIR BAG MODULE # P/N 15080860 SERV/NO 122162269 AJ7: FOR SEVERAL YEARS A AIRBAG WARNING LIGHT DISPLAYED ON MY GMC ENVOY. I TOOK IT TO SEVERAL DIFFERENT REPAIR PLACES AND ALL FELT IT WAS PROBABLY A DEFECTIVE MODULE WHICH SHOULD BE A RECALL ISSUE. ONSTAR SAID DEALER NEEDED TO DO MORE DIAGNOSTICS. DEALER DID NOT PERFORM WHEN FIRST TAKEN IN FOR SUCH. WITH RECENT NEWS OF DEATHS DUE TO IGNITION AND AIRBAG FAILURES I BECAME SUSPICIOUS. FINALLY, RETURNED TO DEALERS AND INSISTED A COMPREHENSIVE DIAGNOSTIC ON AIRBAG MODULE BE DONE...COUPLE OF DAYS SERVICING. MODULE FINALLY CONFIRMED DEFECTIVE. THEY REPLACED WITH #12233969 (MODULE 16712-CT). COST TOTAL FOR DEFECTIVE PART AND SERVICING WAS $746.28. FIRMLY BELIEVE THIS SHOULD HAVE BEEN A SAFETY RECALL ISSUE ALL ALONG, BUT DEALER SAID GM DID NOT DECLARE AS SUCH. OTHER SERVICE REPAIR TECHNICIANS DISAGREED. FORTUNATELY NO ACCIDENT WAS INVOLVED IN THE SEVERAL YEARS THIS WAS AN ISSUE. *TR
MY WIFE AND I WERE HEADED SOUTHBOUND ON 685 IN ROUND ROCK, TX IN OUR 2002 GMC ENVOY AT APPROX. 9:35 PM WHEN A DRIVER IN A MINI VAN RAN A RED LIGHT AT THE INTERSECTION OF 685 AND GATTIS SCHOOL RD. OUR VEHICLE STRUCK THEM IN THE REAR PASSENGER QUADRANT. THE SPEED LIMIT IS 60 MPH AT THIS INTERSECTION AND WE DID NOT HAVE TIME TO BRAKE. EVEN THOUGH THE FRONT OF OUR VEHICLE WAS CRUSHED INTO THE ENGINE COMPARTMENT, NO AIRBAGS DEPLOYED. MY WIFE, WHO IS IN THE HABIT OF WEARING HER SEATBELT (ALTHOUGH WE STILL CANNOT CONFIRM ONE WAY OR THE OTHER) STRUCK THE REAR VIEW MIRROR WITH HER HEAD WITH ENOUGH FORCE TO BREAK A HOLE IN THE WINDSHIELD WHERE IT WAS ATTACHED AND BREAK THE WINDSHIELD AROUND IT. SHE WAS TRANSPORTED TO THE HOSPITAL WITH A CONCUSSION AND HAD FOR A TIME GONE INCOHERENT AND UNRESPONSIVE WITH SHORT TERM MEMORY LOSS. SHE HAS HAD DAILY HEADACHES SINCE WITH SOME EXTREMELY SEVERE. SHE ALSO HAD MULTIPLE SEVERE CONTUSIONS DOWN HER LEFT SIDE, PARTICULARLY IN HER UPPER LEFT THIGH WITH A LARGE HEMOTOMA THAT IS STILL GIVING HER PROBLEMS. OUR VEHICLE WAS SUBSEQUENTLY TOTALED BY THE INSURANCE COMPANIES. WE HAVE CONTACTED GM ABOUT THE FAILURE OF THE AIRBAGS TO DEPLOY AND THEY ARE CURRENTLY INVESTIGATING AND SENT AN INVESTIGATOR TO DOWNLOAD THE COMPUTER INFORMATION LAST WEEK. THERE IS A POLICE REPORT THAT WAS FILED BY THE TEXAS DPS INVESTIGATING OFFICER. *TR
TL*THE CONTACT OWNS A 2002 GMC ENVOY. HE STATED THAT THE PASSENGER SIDE SEAT BELTS WOULD NOT RETRACT. THE DEALER STATED THAT A DEFECTIVE RETRACTOR COULD HAVE CAUSED THE FAILURE HOWEVER; THEY DID NOT INSPECT THE VEHICLE. THERE IS A RECALL FOR THE SEAT BELTS (NHTSA CAMPAIGN ID #04V201000) HOWEVER; THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. AS OF JUNE 24, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
I WAS INVOLVED IN A ACCIDENT ON 2/21/08 AT 2:00PM THE ACCIDENT INVOLVED THREE CARS. I WAS DRIVING A 2002 GMC ENVOY 1ST CAR CROSSED THREE LANES OUT OF CONTROL I HIT THE CAR AND ANOTHER CAR HIT ME FROM BEHIND THE APPROXIMATE SPEED WAS 45 MILES AN HOUR. MY AIRBAGS DID NOT DEPLOY NOR DID MY SEATBELTS LOCK CAUSING ME GREAT BODILY INJURY BY HITTING THE STEERINGWHEEL AND FORCING MY LEGS UP UNDER THE DASHBOARD. *TR
TL*THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING 20 MPH UPHILL IN ICY WEATHER, THE VEHICLE SLID OFF THE ROAD. NONE OF THE AIR BAGS DEPLOYED AND THE VEHICLE WAS COMPLETELY DESTROYED. THE PASSENGER WAS SEVERELY INJURED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. HE HAS A COPY OF THE POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 115,000. UPDATED 01/07/08 *BF UPDATED *JB
ROAD UNDER CONSTRUCTION HOLE IN ROAD OVERCORRECTED AND WENT INTO AIR SUV ROLLED SEVERAL TIMES. DAMAGE TO FRONT AND REAR. DRIVERS SIDE OF CAR DAMAGED FROM FRONT TO REAR. AIR BAGS FRONTAL OR SIDE DID NOT DEPLOY. GMC 2002 ENVOY ONE OWNER WITH LESS THAN 46,000 MILES. CAR WAS TOTALED BY INSURANCE COMPANY. *TR
I WAS TRAVELLING AT APPROXIMATELY 35MPH AND AS I WAS HEADING TOWARD A SIGNAL LIGHT WHEN A VAN TURNED LEFT IN THE OPPOSITE DIRECTION OF TRAVEL. MY VEHICLE'S FRONT END STRUCK THE VAN'S PASSENGER SIDE DOOR. AIR BAGS DID NOT DEPLOY UPON IMPACT ALTHOUGH VAN'S BOTH FRONTAL AIR BAGS DID DEPLOY.MY FACE HIT THE STEERING WHEEL AND KNEES HIT THE BOTTOM OF THE DASHBOARD. PASSENGER WAS ALSO BRUISED ON KNEES
AIR BAG DEPLOYED FOR NO REASON. I WAS SITTING IN THE VEHICLE IN THE GARAGE AND JUST STARTED IT AND THE DRIVER SIDE AIR BAG DEPLOYED. THE AIR BAG LIGHT HAD COME ON ONCE OR TWICE WHILE DRIVING BUT WENT OFF.*AK
WHILE DRIVING 20 MPH CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER TO SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK
AFTER BEING STRUCK HEAD ON BY A SEMI TRAILER AT 40 MPH AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED.*AK
WHEN CONSUMER'S VEHICLE WAS HIT IN THE FRONT AND REAR AT 40 MPH THE FRONT AIR BAGS DID NOT DEPLOY. CONSUMER AN DPASSENGER SUSTAINED INJURIES. VEHICLE WAS TOWED. THEN, DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Showing 1–20 of 48 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026