2002 GMC Envoy Tires & Wheels Problems

TIRES ARE DRY ROTTING AT 30,000 MILES

TIRE FAILURE/BLOWOUT.. TIRE UNDER 3 YEARS OLD. *TR

SPARE TIRE HOIST JAMMED COULD NOT LOWER TIRE TO CHANGE FLAT HAD TO WAIT IN 20 DEGREE WEATHER FOR A TOW. *TR

I AM THE ORIGINAL OWNER OF A 2002 GMC ENVOY. I LIVE IN NEW JERSEY AND I RECENTLY CAME OUT OF MY HOUSE AND FOUND I HAD A FLAT FRONT TIRE. THIS IS THE FIRST TIME SINCE WE PURCHASED OUR ENVOY THAT WE ATTEMPTED TO CHANGE A FLAT TIRE ON THE ENVOY OURSELVES. I WANTED TO SWITCH THE FLAT WITH MY FULL SIZE SPARE. WHEN MY HUSBAND TRIED TO REMOVE THE SPARE THE HOIST THAT HOLDS THE SPARE TIRE WOULD NOT BUDGE. HE EVENTUALLY JACKED UP THE VEHICLE AND REMOVED THE FLAT TIRE AND TOOK IT TO BE REPAIRED. LATER THAT DAY I BROUGHT MY ENVOY TO A TIRE STORE TO REPLACE ALL MY TIRES. THE SERVICE ATTENDANT TOLD ME HE COULD NOT LOWER THE HOIST TO REMOVE THE SPARE EITHER AND SUGGESTED I TAKE IT TO MY GMC DEALER. I BROUGHT MY ENVOY BACK TO THE DEALER I PURCHASED IT FROM AND THEY ALSO COULD NOT LOWER THE HOIST. I SPOKE TO THE SERVICE MANAGER AND HE TOLD ME IT WAS A 'DESIGN FLAW ON THE PART OF GMC. HE ALSO TOLD ME THAT THE SAME THING HAPPENED TO HIS GMC VEHICLE ONLY IN HIS CASE THE HOIST AND SPARE FELL OUT OFF HIS WHILE HE WAS DRIVING IT AND HE DID NOT EVEN REALIZE IT UNTIL HE LOOKED UNDERNEATH ONE DAY AND IT WAS GONE. HE THEN TOLD ME IT WOULD COST ME $285 TO REPLACE MINE. I CALLED GMC CUSTOMER SERVICE AND WAS TOLD THAT BECAUSE MY CAR HAD 89,000 MILES AND IT WAS OUT OF ITS WARRANTY THAT THEY WOULD NOT REIMBURSE ME FOR THE REPAIR. GMC SAID IT WAS 'NORMAL WARE AND TARE' AND WAS CAUSED BY BAD WEATHER AND ROAD SALT. WHY ON EARTH WOULD GMC DESIGN A SPARE TIRE HOIST THAT COULD NOT WITHSTAND THE ELEMENTS FOR THE LIFE OF THE VEHICLE? THERE IS NOTHING WRITTEN IN THE OWNER'S MANUAL ABOUT HOW TO CARE AND MAINTAIN FOR THE SPARE TIRE HOIST ON THE 2002 ENVOY. I WAS LUCKY THE FLAT OCCURRED IN FRONT OF MY HOUSE AND NOT ON A HIGHWAY IN THE MIDDLE OF NOWHERE. *TR

CONTINENTAL CROSS CONTACT LX 245/6517R TIRE. *TR

THE VEHICLE HAD A FLAT TIRE. WHEN TRYING TO LOWER THE SPARE ACCORDING TO THE INSTRUCTIONS THE SPARE WOULD NOT DROP DOWN. THE CAR NEEDED TO BE BROUGHT TO A CHEVROLET DEALERSHIP, WHO CHARGED $350 TO REPLACE THE SPARE TIRE MECHANISM BECAUSE IT WAS BROKE DUE TO ROAD WATER, DIRT, SALT DETERIORATING IT OVER TIME.*AK

2002 ENVOY WHEEL STUDS BROKE COMPLETELY OFF 3 TIMES. *TS ***NO ANSWER REQUIRED*** THE STUDS ALWAYS BREAK OFF IN THE SAME LOCATION, THE DRIVER'S SIDE REAR WHEEL. THE WHEELS HAVE BEEN ROTATED BY THE DEALER EVERY 7/8000 MILES. *NM

MY FRONT TIRE HAD A LEAK AND WAS DOWN TO THE RIM. I WAS ON A LEVEL SERVICE AND AN IDEAL SPOT FOR ONE TO CHANGE A TIRE. I READ THE SERVICE INSTRUCTIONS SEVERAL TIMES AND FOLLOWED THEM EXACTLY, BUT COULD NOT GET THE SPARE TIRE OFF OF THE SUV. THE SECONDARY LOCK WOULD NOT COME OFF. I ENDED UP CALLING AAA TO COME OUT AND TRY AND HELP. THE TECHNICIAN SAID THAT HE HAD SEEN THIS ON OTHER ENVOYS/TRAILBLAZERS, BUT NOT TO THIS EXTENT. HE WORKED ON IT FOR ABOUT 30 MINUTES WITH NO LUCK. FINALLY, HE HAD TO FILL IT UP WITH AIR AND I HAD TO DRIVE TO THE NEXT GAS STATION TO FILL IT UP MORE. I HAD TO KEEP DOING THAT UNTIL I FOUND A PLACE THAT COULD JACK UP MY CAR AND FIX THE TIRE ON THE SPOT (WITHOUT USING THE SPARE). I STILL CANNOT GET THE SPARE OFF OF MY TRUCK. I AM VERY UPSET WITH THIS. *AK

OWN 2002 ENVOY FROM GMC,AFTER 15,000 MILES DEVELOPED A GRINDING NOISE IN WHEELS.HAVE BEEN BACK TO DEALER AND SPOKE TO GMC DIRECT.THEY HAVE TRIED TO CORRECT 5 TIMES.THEY ACKNOWLEDGE PROBLEM IN AXLE.HAVE PUT CONVERSION KIT IN TO CORRECT,WHICH DIDN'T WORK.MECHANIC CLAIMS DEALERSHIP HAVE TWO OTHER ENVOY'S WITH SAME PROBLEM.I BELIEVE THIS MAYBE A MANUFACTURING DEFECT.THEY ARE TRYING TO RESOLVE THIS PROBLEM FOR ME.I AM NOT REQUESTING ANY HELP WITH THIS ISSUE.I WANT THIS AT LEAST TO BE A MATTER OF RECORD FOR ANY FUTURE COMPLAINTS WHICH MAY COME YOUR WAY.