2002 GMC Envoy Steering Problems

ON THIS MODEL OF TRAILBLAZERS AND ENVOYS THERE IS A SERIOUS ISSUE WITH THE POWER STEERING LINE CRACKING ON THE BACK SIDE IF THE STEERING SHAFT, CAUSING FLUID TO SPRAY OUT AND IMMEDIATE LOSS OF POWER STEERING. WHEN THIS LINE BROKE MY WIFE WAS DRIVING AT HIGHWAY SPEEDS WITH MY 4 KIDS IN THE VEHICLE, AND SHE WAS BARELY ABLE TO MANEUVER THE VEHICLE OUT OF TRAFFIC TO A SAFE SPOT, ALMOST CAUSING AN ACCIDENT. I HAVE SPOKEN WITH MANY OTHER OWNERS OF THESE SUV'S AND FOUND THIS TO BE A VERY COMMON PROBLEM.

STEERING POWER FLUID RUNNING OUT AND RACK AND PINION CRACK.ON EXPRESS WAY HARD TO STEER AND LOOSING POWER STEERING FLUID.

I WAS IN MOTION ON A HIGHWAY AND THE RIGHT FRONT LOWER CONTROL ARM SEPERATED FROM THE STEERING! IT LEFT ME UNABLE TO STEER OR CONTRAL THE VEHICLE. AS PER PICTURES I LOOKED THIS UP ONLINE AFTER THE ALMOST LOST MY LIFE BREAKDOWN , AND FOUND THERE HAS BEEN KNOWN PROBLEM OF THIS. AND THERE IS NO RECALL? NOT COOL.

OVER THE YEARS I OWNED THIS VEHICLE, I HAD IT SERVICED NUMEROUS TIMES FOR ENGINE FAILURE. THE LAST AND FINAL TIME, THE DEALERSHIP (EWING AUTOMOTIVE) COULD NOT FIND ANYTHING WRONG. HOWEVER, WHILE TRAVELING ON THE HIGHWAY AT 60 MILES AN HOUR WITH A FULL TANK OF GAS, I LOST ALL POWER STEERING CONTROL AND THE CAR STOPPED DEAD. THIS WAS EXTREMELY DANGEROUS AND LED ME TO TAKE A MINIMAL AMOUNT IN A SALE, JUST TO GET RID OF THIS DANGEROUS CAR. IT IS VERY DISAPPOINTING TO LEARN THAT GM WAS FULLY AWARE OF THIS DEADLY ISSUE. *TR

FAILURE OF POWER STEERING RACK - NO PRIOR SYMPTOMS, MAJOR LEAK OCCURRED W/O WARNING;REQUIRED REPLACING POWER STEERING RACK AND HOSES - TOTAL REPAIR COST - $1464.98. *TR

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A TIRE WAS ON THE ROAD AND THE CONTACT SWERVED TO THE LEFT TO AVOID THE OBJECT HOWEVER, THE POWER STEERING ASSIST FAILED AND THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND FLIPPED APPROXIMATELY TEN TIMES AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THERE WERE INJURIES REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 09/05/14*LJ THE CONSUMER STATED THE IGNITION SWITCH MAY BE THE CAUSE OF THE FAILURE. UPDATED 12/16/2014 *JS

THE POWER STEERING UNIT WENT OUT ON MY GMC ENVOY. YES, MY CAR IS OUT OF WARRANTY,BUT DO NOT FEEL THIS SHOULD OF OCCURRED. IN DISCUSSING WITH SERVICE MGR. OF SELLING DEALER HE ADVISED THEY HAVE HAD SIMILAR FAILURES. *NM

I FILED A COMPLAINT ON OCTOBER 19.NR: 10140380. I REPORTED 2 ROLLOVER CASES WITH 2 SIMILAR CARS WITHIN 3 MONTH IN MY FAMILY. I FOUND OUT NOW THAT BOTH CARS HAD STEERING RECALLS WHICH WE HAVE NOT BEEN AWARE OF. DOES THAT MEAN ANYTHING TO ANYBODY OR DOES THE SEVERE INJURIES OF MY WIFE AND DAUGHTER MEAN NOTHING SINCE THEY ARE NOT DEAD? I CALLED YOUR AGENCY AND WAS TOLD THAT I HAVE TO WAIT. OK .I HAVE THE CAR IN MY HOME AND WAIT. *JB

2002 CHEVROLET TRAIL BLAZER ON JULY 18 AT ABOUT 9:00 AM MY DAUGHTER ENTERED ROUTE 3 GOING EAST COMING FROM ROUTE 601. ABOUT 3 MILES DOWN THE ROAD AT A SPEED OF ABOUT 45 MPH SHE BELIEVED THAT A ANIMAL WAS RUNNING ACROSS THE STREET WERE SHE TRIED TO AVOID A HIT. SHE THEN REPORTED THAT THE CAR BECAME UNSTABLE AND WAS NOT CONTROLLABLE AT ALL. SHE ALSO REPORTED THAT THE CAR WOULD NOT BRAKE AND SHE COULD DO NOTHING SHE SAID THE CAR DROVE LIKE ON "ICE". THE CAR ROLLED OVER AND LANDED IN THE RIGHT SIDE OF THE ROAD IN A DITCH. WE THOUGHT OK AN ACCIDENT. INSURANCE TOOK CARE OF IT. YESTERDAY OCTOBER 19 AT THE NEARLY SAME PLACE. 2 MILES DOWN ON ROUTE 3 GOING EAST WITH AN 2002 GMC ENVOY MY WIFE WAS DRIVING BEHIND A SLOW MOVING CAR AND SHE WANTED TO PASS WHEN SHE SAW A CAR IN THE LEFT LANE COMING FAST AND SHE DECIDED TO STAY IN HER LANE. BY DOING SO THE CAR BECAME UNSTABLE SHE COULDN'T STEER OR BRAKE AND AS SHE RECALLED IT, THE CAR WENT TO THE RIGHT ROLLED OVER 4 TIMES THE ROOF WAS PUSHED IN TOWARDS THE DRIVER SEAT THAT WHEN SHE WAS TALLER SHE WOULD BE DEAD BY NOW. HER LUCK WAS THAT SHE IS A SHORT KOREAN WOMEN. SINCE I DON'T BELIEVE IN COINCIDENCE 2 SIMILAR CARS WITHIN 3 MONTH WITH THE SAME OR IDENTICAL PROBLEM I HOPE SOMEBODY WILL LOOK INTO THAT. I WILL CONTACT GM ABOUT THIS. BY THE WAY THE AIRBAGS IN BOTH CASES DIDN'T HAPPEN. I HAVE PICTURES FROM THE STREET AND FOUND STRANGE MARKS GOING TOWARDS THE DODGE AND A MECHANICAL MARK ON THE ROAD GOING FROM THE STREET INTO THE DITCH. THERE ARE NO BRAKE MARKS AT ALL. INSIDE THE CAR IS A BLACK BEAM WITH ABOUT 18 OR 20 BOLTS WHICH I BELIEVE IS THE TOWING BAR FROM THE FRONT OF THE CAR. THE BOLTS ARE ALL TOTALLY OK BUT THERE IS NO MARKING AT THE THREADS AT ALL. NOT ONE NUT TO SEE. I TOOK PICTURES OF THE STRANGE TIRE MARKS AND STRETCHES ON THE ROAD THE DITCH AND THE CAR. I CALLED THE INSURANCE AND ASKED THEM FOR AN INVESTIGATION. THE CAR WILL NOT BE TOUCHED OR BROUGHT AWAY AT THAT TIME. *NM

TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CONTACT STATED THAT HE HAS BEEN EXPERIENCING THE SAME FAILURES AS NOTED IN RECALL # 03V096000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). HE HAS TAKEN THE VEHICLE TO THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CONTACT STATED THAT THE SEAT BELTS CONTINUE TO LOCK AND THE WINDSHIELD WIPERS ARE MALFUNCTIONING. THE WIPERS HAVE BEEN REPLACED NUMEROUS TIMES AND THE FAILURE CAUSES LIMITED VISIBILITY IN CERTAIN WEATHER CONDITIONS. THE SUSPENSION FOR THE ARMS OF THE BALL JOINTS WAS REPLACED AND THE VEHICLE CONTINUES TO SHAKE, SHIMMER, AND MAKE A LOUD NOISE. THE VEHICLE WAS REPAIRED, BUT THE FAILURES ARE ONGOING. WHEN TURNING, THE STEERING WHEEL HESITATES AND CAUSES THE VEHICLE TO JERK UNCONTROLLABLY. WHEN THE WINDOWS ARE DOWN, THE INTERIOR LIGHTS DIM DUE TO AN ELECTRICAL SHORT. THE TIRES WERE CHANGED FOUR TIMES, BUT CONTINUED TO FAIL. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPLACED REPEATEDLY. THE DEALER STATED THAT THE DISCS WERE FAILING DUE TO ADVERSE WEATHER CONDITIONS. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 1/15/09 *CN THE CATALYTIC CONVERTER, THE CAMSHAFT, AND ENGINE COIL WAS REPLACED. THE CHECK ENGINE LIGHT IS STILL ON. UPDATED 01/21/09

OUTER TIE ROD ENDS SO BADLY WORN OUT THAT THE VEHICLE COULD NOT TRAVEL IN A STRAIGHT LINE. ALSO HAD TO REPLACE TIRES.*AK

THE STEERING MADE A SQUEAKING NOISE WHILE TURNING. *JB

I AM CONCERN ABOUT SAFETY DEFECT THAT EXIST IN MY GMC ENVOY 2002. I OWN THIS VEHICLE SINCE MARCH 2002 (1 YEAR) AND IT STALLED 5 TIMES ALREADY WHEN DRIVING. IT HAPPEND 3 TIMES WHEN I STOPPED MY VIHICLE AT RED TRAFFIC LIGHT AND 2 TIMES WHEN BREAKING TO SLOW DOWN, DRIVING DOWNHILL BEFORE A CURVE. THIS 2 TIMES HAVE SCARED ME SO MUCH THAT I AM AFFRAID TO USE THIS CAR AGAIN. I DRIVE CARS FOR 28 YEARS AND NOTHING LIKE THAT HAS HAPPEND TO ME IN MY LIFE. ENGINE STOPS WORKING, ALL LIGHTS GO OUT AND THERE IS NO CONTROL OVER THE CAR WHATSOEVER. I AM HAPPY NO ONE GOT HURT IN THOSE INCIDENTS. THIS CAR HAS ONLY 16K MILES ON IT AND HAS BEEN IN SERVICE NUMEROUS TIMES ALREADY, INCLUDING POWER STEERING LEAK - 2 TIMES REPAIRED. I DO NOT THINK DRIVING THIS CAR IS SAFE AND FOR THAT REASON I CANNOT USE IT ANYMORE.

AIR CONDITIONING SYSTEM FAILURE AT 7,000 MILES : VEHICLE COMPUTER RELATED EMISSION CONTROL SYSTEM FAILURE / DAMAGED COMPONENTS AT 12,000 MILES STABILIZER BAR LINK FAILURES COMPLETE DASHBOARD GAUGE CLUSTER FAILURE REAR BRAKE DETERIORATION, HEAVY BRAKE DAMAGE PASSENGER SIDE MIRROR LOSS OF CONTROL POWER STEERING PUMP FAILURE TRANSMISSION MODULE/ FWD FAILURE BATTERY FAILURE CRUISE CONTROL FAILURE VALVE LIFTER TAPPING EMERGENCY BRAKE FAILURE SEAT BELT SHOULDER RESTRAINT LOCKUP, PASSENGER SIDE. *JB

WHILE AT STOP LIGHT WITH BRAKES APPLIED, VEHICLE SUDDENLY SURGED FORWARD. CONSUMER WAS UNABLE TO STOP VEHICLE, WHEN APPLYING BRAKES STEERING WHEEL LOCKED. IT STOPPED ON ITS OWN, ONCE IT WAS OFF THE ROAD AND ON GRASS. VEHICLE WAS TOWED TO DEALER.*AK *YD

WE PURCHASED NEW VEHICLE OCTOBER 2001 AND WITHIN 4 MONTHS BEGAN EXPERIENCING PROBLEMS BEGINNING WITH A NOISE WITHIN THE STEERING WHEEL. DEALER TECHNICIAN REPLACED DEFECTIVE AIRBAG MODULE. THE NEXT MONTH, MY NEW ENVOY HAS BEEN TO THE DEALER 4 TIMES FOR THE SAME PROBLEM OF 1) WIND AND/OR WHISTLING NOISE AT SPEEDS ABOVE 45MPH, 2) "VIBRATION" NOISE COMING FROM TRANSMISSION WHEN VEHICLE REACHES 3RD GEAR , 3) WHEN VEHICLE HAS REACHED 3RD GEAR AND PREVIOUS NOISE BEGINS, THERE IS ALSO A VIBRATION FELT IN THE ACCELERATION PEDAL. ON THE FIRST TRIP TO DEALER FOR THESE PROBLEMS, TECHNICIAN ONLY AGREED WITH THE WIND NOISE. DISCOVERED THE FRONT SIDE MIRRORS WERE THE CAUSE. REPLACED BOTH MIRRORS---PROBLEM STILL EXISTS, HOWEVER, HE CAN'T HEAR THEM. EXPLAINED IT WAS THE NATURE OF THE VEHICLE. HE ALSO REPAIRED THE WEATHERSTRIPPING WHICH HAD "FALLEN OFF" THE RIGHT REAR DOOR. HE ADVISED THAT HE DID NOT HEAR ANY NOISE IN THE TRANSMISSION AREA OR IN THE GAS PEDAL. WE TOOK TO ANOTHER DEALER WHO HAD A TECHNICIAN TEST DRIVE THE VEHICLE AND ADVISED THAT THERE WAS BOTH A NOISE IN THE AREA OF TRANSMISSION AND A VIBRATION IN THE GAS PEDAL. RETURNED TO THE DEALER WHO ORIGINALLY WAS DOING REPAIR WORK AND HAD HIM RIDE WITH ME. AT THIS TIME, HE HEARD THE NOISE I WAS COMPLAINING ABOUT AND ADVISED THAT IT WAS COMING FROM THE HEAT SHIELD AT THE CATALYTIC CONVERTER. MADE AN APPOINTMENT FOR REPAIRS, PICKED UP THE VEHICLE AND LATER THE SAME DAY, THE NOISE RETURNED. TOOK VEHICLE BACK, TECHNICIAN SAID HE DIDN'T HEAR ANY MORE NOISES. WAITED 2 WEEKS, MADE ANOTHER APPOINTMENT TO RETURN VEHICLE FOR RIGHT REAR DOOR "RATTLING" , AND "HEAT SHIELD" NOISE WHICH HAD BECOME NON STOP. AT THIS TIME, THEY REPLACED THE WEATHERSTRIPPING ON THE DOOR AND AGAIN ADJUSTED HEAT SHIELD BY MAKING A "CUSHION" SO THAT IT WOULD NOT VIBRATE AGAINST THE EXHAUST MANIFOLD. THIS DID NOT RESOLVE THE PROBLEM, AS IT STILL "VIBRATES" SO AS I CAN STILL FEEL STRESS THROUGH THE GAS PEDAL ON THE TRANSMISSION WHEN REACHING SPEED.*

WHILE CONSUMER'S WIFE WAS DRIVING STEERING ROD CAME OFF FROM STEERING WHEEL,CAUSING WHEEL TO NOT STEER. WHEEL WAS JUST FLOPPING AROUND. ALSO, CONSUMER HAD A BRAND NEW MOTOR PUT INTO VEHICLE, AND WAS TOLD THAT WHILE REPAIR WAS DONE STEERING WAS NOT TOUCHED AT ALL.*AK

RECALL 01V126000; WHILE DRIVING 60-65 MPH CONSUMER LOST CONTROL OF VEHICLE, HIT CONCRETE MEDIAN, AND VEHICLE BOUNCED OFF MEDIAN AND HIT RIGHT GUARDRAIL. ALSO, VEHICLE CAUGHT ON FIRE, FIRE DEPARTMENT PUT OUT FIRE. VEHICLE WAS TOTALLED. FRONT LOWER CONTROL ARM WAS BROKEN, CONSUMER HAS PARTS FOR INSPECTION, PART OF BREAK WAS CLEAN, THE OTHER PART RUSTED THROUGH. CONSUMER CALLED GMC ABOUT RECALL ON THIS PART, WAS TOLD THIS VEHICLE WAS NOT AFFECTED. DUE TO VIN. *AK

MIRRORS PROBLEM - THE OUTSIDE MIRRORS EMIT A DISTURBING WHISTLING NOISE WHEN EXCEEDING 45 MPH. IT APPEARS THAT THE SEEMS OF THE OUTSIDE CASING ARE CAUSING THE NOISE. DEALER SAYS GM HAS NO SOLUTION TO PROBLEM. STEERING PROBLEM - A GRUNT/CRUNCH NOISE EMITS FROM THE PASSENGER FRONT WHEELWELL WHEN TAKING SHARP LEFT TURNS. NO PROBLEMS WITH RIGHT TURNS. DEALER HAS BEEN NOTIFIED.

POWER STEERING RACK FAILED AT HIGHWAY SPEEDS, MAKING IT DIFFICULT TO STEER VEHICLE. DEALER HAS INSPECTED VEHICLE AND DETERMINED THAT STEERING RACK WOULD NEED TO BE REPLACED.*AK THERE WAS A LOUD NOISE DUE TO NO FLUID IN THE POWER STEERING RESERVOIR. REAR DIFFERENTIAL LEAKS. DRIVER SIDE FRONT AND REAR DOORS RATTLE AND FLEW OVER LARGE BUMPS. INTERIOR COURTESY LIGHTS DO NOT COME ON WHEN PASSENGER SIDE DOOR IS OPEN. *SLC