2002 GMC Envoy Visibility & Wipers Problems

TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH WINDOW SHATTERED. THE CONTACT STATED THAT THE WINDOW FRACTURED FROM THE INSIDE OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER FAILED TO OFFER ASSISTANCE IN REPLACING THE REAR HATCH WINDOW. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

I RECENTLY PURCHASED MY ENVOY AND THE WIPERS WORKED MOST OF THE WAY HOME, THE PASSENGER SIDE STOPPED WORKING . THEN THE DRIVER SIDE WOULD NOT GO DOWN WHEN SHUT OFF. NOW WHEN I TURN THEM ON THEY HOP UP AND GO RIGHT BACK DOWN AND DO NOT WORK.

WHEN USING THE WIPERS, THEY WILL WIPE OK FOR A COUPLE OF SWIPES AND THEN GET STUCK AND SHIMMY DOWN THE WINDSHIELD. SOMETIMES THEY JUST STICK IN PLACE. IT DOESN'T MATTER WHAT SPEED WE GO OR IF WE ARE STOPPED.

I HAVE A 2002 GMC ENVOY. THE SIDEVIEW MIRRORS ARE DO NOT STAY IN POSITION AND MOVE EVERY TIME THE VEHICLE IS STARTED. THIS IS EXTREMELY DANGEROUS AND I HAVE TRIED EVERYTHING TO GET IT FIXED. THE DEALER ACTUALLY TRIED TO TELL ME HE NEVER HEARD OF THE PROBLEM. I SEE THAT MANY OTHERS HAVE THE SAME AGGRAVATING PROBLEM. WHEN IS GMC GOING TO OWN UP AND FIX THIS? *TR

ON FEBRUARY 8, 2010, I PUT MY SUV IN MY GARAGE FOR THE NIGHT. WHEN I WENT TO GET IN IT THE NEXT MORNING TO GO TO WORK, THE DRIVER'S SIDE WINDOW WAS DOWN. I WENT TO TURN THE IGNITION KEY AND NOTHING WORKED ON THAT SIDE OF THE DOOR AND THE WINDOW WOULD NOT GO UP. THIS PANEL CONTROLS EVERYTHING, SEAT CONTROL, MOVEMENT AND HEATED SEAT, ALL WINDOWS, BOTH OUTSIDE MIRRORS, AND NOW WHEN I TURN THE KEY ON THE HORN BLOWS. WHEN I LEAVE THE KEY IN THE IGNITION, THE ALARM TO TELL ME I DID, DOES NOT GO OFF. I HAVE TO MANUALLY LOCK THE DRIVERS DOOR. I HAD TO DRIVE IT TO A DEALERSHIP, IN A SNOW STORM, 0 DEGREE WEATHER, WITH THE WINDOW DOWN, ONLY TO FIND OUT THE MASTER SWITCH ON THE DRIVERS DOOR HAD BURNED UP. THE SERVICE MGR. TO WHO I TOOK IT TO TRIED TO FIND THE PART BY CALLING THE GMC DEALERSHIP AND JUNK YARDS ONLY TO BE TOLD THAT THIS WAS HAPPENING ALL OVER THE COUNTRY AND THAT A PART WAS NOT AVAILABLE ANYWHERE. MOST OF THE DOORS WE WERE TOLD, WERE CATCHING ON FIRE AND THE SERVICE MGR. TOLD ME HE COULD SMELL WHERE IT HAD BURNED AND I WAS LUCKY IT DIDN'T CATCH ON FIRE IN MY GARAGE. I AM STILL WAITING ON A PART TO BE FOUND OR TO BE MANUFACTURED. IF THIS IS HAPPENING ALL OVER THE COUNTRY, WHY HAS THIS NOT BEEN ON RECALL AND HOW SOON CAN I EXPECT A PART AND COULD THIS STILL CATCH ON FIRE. AFTER A LOT OF WORK, THEY FINALLY GOT MY WINDOW UP, MANUALLY SO I CAN STILL DRIVE IT BUT IT IS A HUGE INCONVENIENCE. I AM ON A LIST AT THE GMC DEALERSHIP BUT HAVE NO IDEA WHAT IS GOING ON OR WHEN TO EXPECT IT. THANK YOU. *TR

I TOOK MY CAR TO JAY AUTO MALL IN COLUMBUS GA. AND WAS TOLD THEY WOULD NOT REPAIR THE FLAP ON THE WASHER FLAP THAT COVERS THE HOLE THAT DELIVERS THE WINDSHEILD WIPER FLUID TO CLEAN THE WINDSHEILD. I WAS TOLD THAT THEY WOULD HAVE TO BREAKDOWN THE COMPLETE DELIVERY SYSTEM OF THE WIPER FLUID TO FIX THE PROBLEM. THE DELIVERY SYSTEM WORKS FINE FOR THE PASSENGER SIDE. ALL I NEED IS A REPAIR OF THE WIPER FLAP ON THE DRIVERS SIDE. CAN YOU HELP ME?

THE OUTSIDE AUTOMATIC ADJUSTING MIRROR HAVE A MIND OF THEIR OWN AND HAVE TO BE RESET EACH TIME FOR EACH DRIVER THEY ARE PROGRAMMED TO. ONCE ADJUSTED, YOU MAY LOOK TO CHANGE LANES AND FIND THEY ARE NOT ANYWHERE NEAR WHERE THEY WERE ADJUSTED. I HAVE COME CLOSE TO HAVING A NUMBER OF ACCIDENTS DUE TO THIS PROBLEM. THE DEALER REPROGRAMMED THE MIRRORS AND THEY CONTINUE TO DO THE SAME THING.*JB

I AM WRITING THIS COMPLAINT ON A RECALL THAT ALREADY EXIST AND HAS NOT BEEN RESOLVED PROPERLY. I AM THE OWNER OF A GMC ENVOY 2002. IN 2004 THERE WAS A SAFETY RECALL THAT BECAUSE OF WATER GETTING INTO THE WIPER MOTOR THAT THE MOTOR WOULD FAIL AND CAUSE AN ACCIDENT. WELL THE FIX FOR THIS WAS TO PUT A COVER OVER THE WIPER MOTOR IN MOST CASES. WELL MY SELF AND OTHER TRAILBLAZER AND ENVOY OWNERS NOW ARE SEEING THE EFFECTS OF THE DAMAGE THAT WAS DONE TO OUR WIPER MOTORS SINCE 2002. THE MOTOR IS BEGINNING TO SKIP OR SOMETIMES FAIL BECAUSE IT IS SLOWLY RUSTING FROM BEFORE. GM NEED TO COME UP WITH A REAL SOLUTION TO THIS PROBLEM AND ACTUALLY MAKE THESE VEHICLES SAFE. *NM

DT: THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO TURN OFF. THE PROBLEM FIRST BEGAN INTERMITTENTLY, BUT HAS GRADUALLY GOT WORSE. THERE WAS A RECALL, AND THE REPAIRS WERE MADE. HOWEVER, THE PROBLEM RECURRED. THE DEALERSHIP WAS CONTACTED. SINCE RECALL REPAIRS ALREADY BEEN PERFORMED THE DEALER STATED ALL OTHER REPLACEMENTS WOULD BE AT THE CONTACT'S EXPENSE. *AK

WHILE THE VEHICLE WAS PARKED DRIVER HEARD A LOUD KNOCKING NOISE. CONSUMER INSPECTED THE VEHICLE, AND NOTICED THAT THE REAR WINDOW BROKE ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WINDOW NEEDED TO BE REPLACED. *AK

DT*: THE CONTACT STATED THE ELECTRONIC MIRRORS RE-ADJUST WITHOUT WARNING. THE MIRRORS SHOULD MAINTAIN THE LAST SETTING, BUT REQUIRE RE-ADJUSTMENT EVERY TIME THE VEHICLE IS DRIVEN. OCCASIONALLY THE MIRRORS RE-ADJUST WHILE DRIVING MAKING IT DIFFICULT TO CHANGE LANES. THE VEHICLE WAS TAKEN TO A SERVICE DEALER TWICE FOR REPAIRS. THE DEALER REPLACED THE MIRRORS AND MADE ADJUSTMENTS TO THE ELECTRICAL UNIT. THE PROBLEM WAS ONLY ALLEVIATED TEMPORARILY BY THE REPAIRS AND THE MIRRORS BEGAN MALFUNCTIONING AGAIN A YEAR AGO. *NM... THE MIRRORS WILL SELF ADJUST THE SETTINGS. WHILE DRIVING THE CONTACT LOOKED IN THE MIRRORS TO CHANGE LANES AND THEY WERE OUT OF ADJUSTMENT. HAD TO CONSTANTLY ADJUST THE MIRRORS PRIOR TO CHANGING LANES. ALSO, WHEN SHUTTING THE VEHICLE OFF, AND RESTARTED IT, HAD TO ADJUST THE MIRRORS. THE MIRRORS WILL NOT HOLD THE SET ADJUSTMENT. IN ADDITION, THE TAILGATE COULD ONLY BE OPENED WITH THE REMOTE, THERE WAS NO OTHER WAY TO OPEN THE TAILGATE. IN A SITUATION WHERE THE CONTACT'S ONLY EXIT FROM THE VEHICLE WAS FROM THE INSIDE, COULD NOT OPEN MANUALLY FROM THE INSIDE. *AK

WHEN DRIVING IN THE RAIN WINDSHIELD WIPERS FAILED, CAUSING THE DRIVER TO PULL OFF THE ROAD. *AK *NM

EXTERIOR POWER REAR VIEW MIRRORS WILL NOT STAY IN SAME POSITION. THE MIRRORS ARE TO AUTOMATICALLY MOVE INTO PROPER POSITION WHEN THE KEY FOB IS DEPRESSED. MAJORITY OF THE TIME THE MIRRORS STOP IN THE WRONG POSITION.*AK

BOTH POWER EXTERIOR MIRRORS MOVED WHILE DRIVING. THEY WOULD NOT STAY IN PLACE. THIS CONDITION CAUSES POOR VISIBILITY WHILE DRIVING DRIVING OR PARKING. THE DEALER WAS NOTIFIED.*AK *BF *NM

2002 GMC ENVOY THE DRIVER SIDE MIRROR DOES NOT RETAIN MEMORY SETTING FOR EITHER DRIVER. COULD CAUSE AN ACCIDENT BY NOT BEING IN PROPER POSITION WHILE OPERATING THE VEHICLE.*AK

WIPER MOTOR FAILURE '02 GMC ENVOY XL SLT WITH 38,000. *NM

WINDSHIELD WIPERS RUN INTERMITTENTLY WHILE ON THE DELAY CYCLE.

THE WINDSHIELD WIPERS WOULD NOT OPERATE. THERE WERE WET ROADS AND FOG; BUT, IT WAS NOT RAINING. THE WIPERS WERE NEEDED TO SEE ADEQUATELY. WHEN ROADS DRIED AND FOG SUBSIDED, WENT TO DEALER FOR REPLACEMENT OF MOTOR ASSEMBLY.*AK

ELECTRONIC SIDE MIRRORS KEEP MOVING. *AK

VEHICLE WAS BROUGHT IN FOR SEVERAL PROBLEMS. SIDE VIEW MIRROR PROBLEM [NOT STAYING SET] WAS RESOLVED UNTIL TODAY WHEN SIDE VIEW MIRROR AGAIN MALFUNCTIONED WITHIN ONE WEEK OF BEING REPAIRED BY DEALER.