2019 Hyundai Sonata

My 2019 Hyundai Sonata has been experiencing excessive oil consumption since I purchased it. The vehicle requires oil to be added approximately every two weeks, which indicates a serious internal engine issue. Recently, the check engine light turned on, and I took the vehicle to a dealership for inspection. I was told that the engine is “operating normally,” despite the ongoing oil consumption problem. I was also informed that the engine would only be replaced under warranty if it fails completely, such as through connecting rod bearing damage. This means I am expected to continue driving a vehicle that may suddenly fail without warning. I drive daily with my children, and I am concerned about the risk of sudden engine failure, loss of power, or engine seizure while driving, which could lead to a serious accident. I believe this is a known issue with these engines, and it represents a significant safety hazard that should be addressed before a catastrophic failure occurs.

I was driving on the interstate when my engine started shutting down on me and I’m glad I had moved to the right lane because someone would’ve hit me from the back because I never had this problem and now the mechanic telling me it jumped timing.

consuming oil a quart every 2-3 weeks sonata hyundai in 2000 miles 3 quarts of oil were used. what happens when the motor locks up from be extremely low on oil. Possible accident! I cannot expect my wife to be checking the oil level every time she drives.

Steering wheel panel glued/tampered (Safety Hazard) Motor/Pump assembly broken. Recall couldn't be done due to tampered parts.

Safety Concern — Damage to Windshield During Manufacturer Recall Repair (Z05) My vehicle was brought to an authorized Hyundai dealership on January 14, 2026 for a manufacturer-directed paint recall repair (Campaign Z05), which required removal and reinstallation of the windshield as part of the procedure. The repair was originally expected to be completed between January 14 and January 28, 2026. However, I received no explanation for the delay during that period. On February 13, 2026 — nearly one month after check-in — I was informed for the first time that the windshield had cracked during the reinstallation process while the vehicle was in the dealership’s custody. As of March 18, 2026, the windshield has not been replaced, and the vehicle remains at the dealership without this safety-critical component restored. Because the windshield is a structural element essential to roof strength, airbag deployment performance, and overall crash integrity, the prolonged failure to properly restore it raises serious safety concerns. The unresolved condition of this component creates uncertainty regarding the vehicle’s crashworthiness and may expose occupants to significant risk of injury in the event of a collision. Damage occurred during a manufacturer-mandated recall repair while the vehicle was under the exclusive control of an authorized service provider, and the vehicle has not been returned to a safe, operable condition for an extended period. This situation raises broader concerns regarding the handling of safety-critical components during recall procedures and the timely restoration of vehicles to safe operating condition. This matter is also currently under review by the Arkansas Motor Vehicle Commission (AMVC), Case #26-009, due to the prolonged inability to restore the vehicle to a safe condition. I am submitting this complaint in the interest of vehicle safety oversight and to help prevent similar situations from affecting other consumers.

I respectfully submit the following additional information.In connection with this matter, the dealer in question asserted in writing that I "should have refused to participate" in the manufacturer-authorized "Z05 Service Campaign"—a measure designed to prevent potential damage—and characterized the program as nothing more than "free paint work." Service campaigns administered by manufacturers are conducted within the framework of federal safety regulations pursuant to Title 49, Chapter 301 of the U.S. Code; they are neither optional nor merely cosmetic in nature. Rather, they constitute systematic procedures intended to preserve vehicle integrity and support public safety. Statements suggesting that consumers should decline participation in such campaigns—or that they may bear financial responsibility for damage incurred during their execution—raise concerns regarding how these federally supervised programs are communicated and implemented and may discourage participation and undermine public confidence in the national vehicle safety campaign system. Although the dealership subsequently offered to replace the windshield at no cost, I have not received confirmation that the repair has been completed. This offer was made only after the vehicle remained at the facility for an extended period, during which I was repeatedly placed under pressure to assume financial responsibility for damage that occurred while the vehicle was under dealership custody. I was presented with two conditional options; however, in either scenario, I would ultimately be required to accept financial responsibility for the outcome. Ultimately, I was required to assume financial responsibility for issues arising during the work. On 2/23, I was told the loaner could be reported as "stolen," and I returned it immediately. After returning the vehicle, no alternative transportation was provided while my own vehicle remained unrepaired.

My oil pan cracked. I’ve never had any issues with oil pans until this one. Hyundai will not replace this under warranty.

Hyundai replaced my engine under warranty due to their oil consumption in mid October. About 2 weeks later all warning lights came on and they said need new battery. They put in new battery in November. 15 miles after new battery a burning smell and smoke came from under hood with visible smoke. Took to dealer following day and no smoke. Got car back and next day it’s smoking and burning smell. Got it back to dealership and they had it a while and said no smoke and I got car back. They can’t find a reason and it’s not smoking .About a week later (tonight) burning smell and smoke from under hood at the engine.

The engine is burning oil around 1 quart every 700 miles. I check the car oil level around every 10 days. I have experienced when I didn't check the oil and the low oil engine light would come on in the instrument panel. Hyundai shows no recall for this 2019 Hyundai Sonata Limited edition. I believe that this type of incident occurred back around 2011 with Hyundai's models for that time

Engine is burning oil at an excessive rate. Burning a liter every 1,000 miles and Hyundai refuses to do anything about it.

The contact's mother-in-law owns a 2019 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering. There was no warning light illuminated. Minutes later, the failure reoccurred with the messages "Check Hybrid System” and “Turn Engine Off" being displayed. The contact immediately pulled over and had the vehicle towed to a dealer for assistance. A diagnostic test was performed, and it was determined that there was engine failure and that the engine needed to be replaced. The dealer requested proof of the last two oil changes. The contact obtained a Carfax Report, which showed proof of the oil changes and maintenance records. The manufacturer denied the goodwill request after several months of negotiations. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 32,000.

My oil light came on after driving it about 4700 miles from purchase date. I checked the oil and there was no oil on the dipstick. 200 miles and 2 days later the check engine light came on and put it into limp mode. It was about a half quart low. I was put at risk for having to go slow on a main highway to get back home. I took it to a local Hyundai dealership they did a diagnostic and bearing clearance test for 572.00. They said it passed. Then I did a 1000 mile oil consumption test. They over filled my oil and it passed. The 2nd 1000 mile oil consumption test they did not over fill my oil and it failed. They told me they would submit a PA to Hyundai corporate and as long as the maintenance was done they would most likely replace the engine. He also told me my engine could blow anytime. They never called me back so when I called the dealership they said they denied it needed a new engine. They wanted me to pay another 800 to run a combustion test. I am not paying for anymore testing when they clearly have engine problems with many of their engines. I had warning signs and that’s when I called the dealership I purchased it from and went on this path. I was also told that this was covered under an extension warranty of 120, 000 miles. Only to be told by Hyundai corporate that it is not covered. This is an issue Hyundai is well aware of and they refuse to fix it.

My car has been with Priority Hyundai in Chesapeake Va since September 23rd. They have advised me that I will definitely need a new engine however, Hyundai is requiring them to do 2750.00 worth of work on my engine before they can submit a claim to have my engine replaced. They explained to me that one of the piston rings in my engine needs to be replaced. The service technician reassured me “the failure was nothing that I could have caused”. I have gotten my oil change regularly, and I have paperwork that shows that. The car is five years old. I’ve only had the car for 3 years and I’m the first owner. I have never driven my car long distance. I work from home. The most I do is take my boys to and from school which is at the most 5.1 miles away from my home. The dealer recommended that I call Hyundai my self and start a case. Which I did. Two days later Hyundai Canada called to tell me their decision is final and my case was denied because the warrant is 5 years/60,000 miles I told them the car was over the 60,000 mileages when I bought it and I’m still well within the 5-yr mark. She then says, basically that the piston failure is not included in the extended warranty. However the class action suit states differently. The dealership advised me that their system shows a 99 yr warranty on the engine, which they took that to mean lifetime. They priced me a new engine at 7111.00 in addition to the 2750.00 of engine work they told me I must get done before hyundai would approve me for a new engine. I have been in contact with the lawyers handling the Hyundai/Kia 2.0L and 2.4L Theta II GDI Engine Class Actions. They have added me to the data base and provided me some direction. which have led me to you, the NHTSA.

Problem with the valve cover gasket. Dealer said replaced. Engine oil smell has been entering into the cabin and making me ill. Causing chest pain, headache, dizziness, nausea.

Excessive oil consumption leading to no or low oil levels. Piston ring design flaw allowing oil to leak into combustion chamber, damaging the spark plugs. No warning lights until failure posing a significant crash risk for my family. Engine failure at 134K miles without warning, rings need replaced, per mechanic. I am shocked as I just paid the car off and thought Hyundai was a good brand.

I just had an Oil change twice on this car it burns oil like crazy..mine you only had car for5 months

My vehicle has an oil consumption problem. I put in 5 quarts of oil last week after changing the oil three weeks before this. I am down today December 19, 2025 2 1/2 quarts when I put in 5 quarts last Friday. Hyundai motor Corp. says I have to pay for the $90 oil change to do the oil consumption test then I have to go back 1000 miles later and pay $600 for an oil combustion cleaning and drive it another thousand miles and come back and see the oil level to see if I need an engine. I think this is absolutely a safety hazard and needs to be taken very seriously for all customers that drive a Hyundai that are having these issues.

Burning oil

I have had my car in 7 times for the same issue. Metal shavings in oil and burning excessive amounts of oil between oil changes. This is a very well known issue with 2019 Hyundai Sonata. They have done nothing but add oil and run tests which the car failed. No attempt to fix it or replace it. I have been in contact with Corporate who refused to help. My car has an extended warranty for this specific issue, but they only give me the run around.

I am writing to file a formal complaint against Hyundai Motor America and the Freehold Hyundai dealership located in New Jersey, regarding the ongoing engine oil consumption issues in my Hyundai Sonata. I purchased a 2019 Hyundai Sonata and its now 90,000 miles, I began noticing extreme oil loss, far more than a quart per thousand miles, with no visible leaks, no smoke, and no warning lights. I brought the vehicle to Freehold Hyundai for an evaluation, and they performed an oil consumption test, confirming the issue. They submitted a goodwill repair request to Hyundai Corporate, which was denied solely on the basis that I am the second owner, and the powertrain warranty does not transfer. The dealership offered a $200 PCV valve replacement (a part that costs $6–$20), but even their staff said it likely won’t resolve the issue. Their proposed solution is a full engine replacement costing $8,000 or more, which I cannot afford. I believe this is part of a broader manufacturing defect, and Hyundai should take accountability for the engine failure, especially considering similar complaints from Sonata and Elantra owners nationwide. TSBs (Technical Service Bulletins) have been issued on related issues. A car engine should not fail before 100,000 miles under normal use, regardless of ownership transfer. This issue has been the subject of TSB 20-01-004H, which addresses excessive oil consumption due to piston ring Hyundai’s refusal to provide any real assistance or remedy — and the dismissive conduct by dealership management — has left me feeling discriminated against, frustrated, and financially trapped. I request the BBB’s help in facilitating a fair resolution, either through: A warranty repair or subsidized engine repair Coverage under goodwill or defect-related remedy Reimbursement or alternative assistance Please find all supporting documentation attached, including my Hyundai case number dealer correspondence, and oil test results.