2004 Jeep Grand Cherokee Fuel System Problems

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that the vehicle started after approximately five attempts. The contact then stated that she heard a loud noise near the fuel tank after the vehicle was started and while driving. The check fuel warning light, the check engine warning light, and the check pressure warning lights were illuminated. The vehicle was towed to an independent mechanic where the brakes were serviced; however, the vehicle was not diagnosed. The contact then stated that the mechanic noticed that the fuel pump was in the back seat of the vehicle and stated that the fuel pump was missing. The contact was advised to take the vehicle to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,359.

THE PART OF FACTORY INSTALLED GAS TANK SKID PLATE BROKE. THE PIECE UNDERNEATH THE TANK BACK PART FELL TO THE GROUND WHILE THE FORWARD PART REMAINED ATTACHED. IF I WAS BACKING UP, THE PLATE COULD HAVE CAUGHT ON THE GROUND FORCING PLATE INTO THE GAS TANK SPILLING GAS AND POSSIBLY CAUSING A FIRE FROM THE FRICTION OR HOT EXHAUST . AT THE TIME I WAS JUST PULLING OUT A GAS STATION WHEN I HEARD A SCRAPING NOISE. I PULLED TO THE CURB AND LOOKED UNDER THE CAR AND SAW THE PLATE HANGING THERE. IF I HAD BACKED UP I COULD HAVE EASILY RUPTURED THE GAS TANK AND CAUSE A FIRE. THIS PLATE IS ATTACHED TO THE MAIN SKID PLATE BY WELDS AND IS A VERY HEAVY GAGE AND WILL NOT BEND EASILY. WHAT WOULD HAPPEN IF THE FRONT OF THE PLATE FELL WHILE I WAS TRAVELING DOWN THE HIGHWAY AT HIGHWAY SPEEDS?

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK DETACHED WHILE THE VEHICLE WAS BEING DRIVEN. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, STRAPPED THE TANK BACK TO THE VEHICLE, AND DROVE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 213,000.

THE RECALL NUMBER IS N74 WHICH WAS TO HAVE THE REAR OF IT TO BE REANFORCED THEY TELL ME THIS IS NO LONGER AVAILABLE AND I WAS DRIVING AND THE GAS TANK FELL DOWN ALMOST FELL OFF BECAUSE THE GAS TANK STRAP BROKE WITCH THERE WAS ONLY ONE ON IT I WAS GOING 55 MPH FOR 7 MILES

I HAVE OWNED MY JEEP FOR 3 YRS NOW AND ITS HAS BEEN A WONDERFUL VEHICLE BUT LAST YR I NOTICED THE GAS TANK COVER STARTING TO HANG DOWN. NOW THERE IS A BIG PIECE ABOUT TO FALL OFF AND THE TANK IS COMPLETLY EXPOSED. I HAVE READ A LOT ABOUT THIS ISSUE AND AM NOT SURE WHAT IS GOING ON. IT SEEMS THAT I MAY BE ABLE TO HAVE A HITCH INSTALLED AND MAYBE NOT. IT SEEMS THERE IS A HUGE ISSUE WITH THIS AND IS MY TANK GOING TO JUST FALL DOWN ONE DAY. ALSO WHY CANNOT ANY ONE GET THE AIR BAG RESTRAINT MODULE FOR THE RECALL OF MY VEHICLE. WHAT GOOD IS HAVING A RECALL IF THEY CAN DRAG THEIR FEET. I JUST WOULD APPRECIATE SOME INFO AND HELP TO GET MY CAR FIXED. THANK YOU

I WANTED TO ADVISE YOU THAT THE CONSENT ORDER SIGNED ON 7/24/15 WITH FCA US LLC AND NHTSA MIGHT HAVE SOME PROBLEMS IN ITS IMPLEMENTATION . I HAVE A 2004 JEEP GRAND CHEROKEE THAT ACCORDING TO ATTACHMENT B, #15 ON PAGE 33 SHOULD BE ELIGIBLE FOR AN UNRESTRICTED $100.00 GIFT CARD UPON INSPECTION AT A DEALERSHIP. I CALLED JEEP AT 1(800) 992-1997 AND WAS TOLD I WAS NOT ELIGIBLE FOR THE $100.00 GIFT CARD. I JUST WANTED TO LET YOU KNOW ABOUT A POSSIBLE NON-COMPLIANCE ISSUE WITH THE CONSENT ORDER.

WHY ARE SOME 1993-2004 JEEPS GETTING RECALLED DO TO FIRES FROM REAR ACCIDENTS, WHEN ALL HAVE THE SAME PLACEMENT OF THE GAS TANK BEHIND THE REAR AXLE. FOR LESS THAN TWO HUNDRED DOLLARS FOR A CORRECTIVE HITCH I AM NOT WILLING TO PUT MY FAMILY AT RISK AND BECAUSE I WILL NOT NOR WILL I ASK OTHERS TO JEOPARDIZE THEIR LIVELIHOODS.PLEASE UNDERSTAND MY JEEP HAS BEEN GOOD TO ME AND I TO IT AS IT IS IN GREAT SHAPE, BUT I DO FEEL A NEED TO EXPRESS MY CONCERNS TO ALL TILL THIS MATTER IS SETTLED. *TR

WHY ISN'T MY 2004 JEEP GRAND CHEROKEE BEEN RECALLED ABOUT THE REAR GAS TANK?THERE ARE HAZARDS CONCERNS ABOUT GETTING REAR ENDED.I THOUGHT IT WAS A RECALL. *TR

I WAS UNDER THE IMPRESSION THAT THE 2004 JEEP GRAND CHEROKEE WAS BEING RECALLED FOR GAS TANK CORRECTION DUE TO THE LOWER PART OF THE TANK BEING EXPOSED TO REAR IMPACT. WHEN I CONTACTED THE DEALER, CICONNI CHRYSLER JEEP, THEY SAID MY CAR WAS LEFT OUT OF THE RECALL. THIS VEHICLE DOES NOT HAVE A TRAILER HITCH. CAN YOU ADVISE ME ON THIS MATTER? *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/15/2015 THE DEALER INFORMED THE CONSUMER SHE DID NOT NEED THE HITCH INSTALLED AND IT WAS TO PROTECTING IN CASE OF AN ACCIDENT. TWO DAYS LATER, THE CONSUMER WAS REAR ENDED. THERE WAS NO FIRE OR INJURY. UPADTED

THE 1999-2004 JEEP GRAND CHEROKEE SEAT TRACK HAS A WEAK POINT ON THE REAR SCISSOR ASSEMBLY. WHEN YOU START TO NOTICE A WOBBLE OR CLICK IT MEANS ONE OF THE TINY CONNECTING PIECES HAS BROKEN. EVENTUALLY THE OTHER SIDE WILL ALSO BREAK ALLOWING YOU TO LIFT THE ENTIRE SEAT UP. THE SEAT BRACKET THAT CONNECTS THE SEAT TO THE FLOOR OF THE JEEP CRACKED. I STARTED TO DO RESEARCH AND FOUND OUT THAT THIS A VERY COMMON ISSUE AND HAVE CAUSED MANY ACCIDENTS. I HAVE LOOKED INTO GETTING THE ISSUE FIXED AND FOUND IT TO BE VERY DIFFICULT. I HAVE FOUND TWO WEB SITES THAT LIST COMPLAINTS FROM OTHER PEOPLE THAT THIS HAS HAPPENED TO. I REALLY FEEL THAT THIS IS A SAFETY ISSUE AND SOMETHING NEEDS TO BE DONE. THESE ARE THE LINKS TO THE OTHER WEBSITES: HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ (THERE ARE OVER 450 OTHER COMPLAINTS FROM JEEP OWNERS. HTTP://WWW.JEEPSEATBRACKET.COM/PAGES/MY-STORY (THIS IS ANOTHER WEBSITE THAT IS DIRECTLY RELATED TO THESE INCIDENTS.) I REALLY HOPE THAT THIS IS SERIOUSLY CONSIDERED BEFORE SEVER INJURIES RESULT IN THESE JEEP DEFECT. THANK YOU FOR THE CONSIDERATION. *TR

GAS TANK COMPLETELY EXPOSED FOR REAR END COLISION

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/27/14*LJ UPDATED 07/2/2014 *JS

I WOULD JUST LIKE TO KNOW ABOUT VEHICLE WITHOUT A TRAILER HITCH TO PROTECT PEOPLE FROM BEING HIT FROM BEHIND AND MAYBE AFIRE. AND WHAT N.H.T.S.A. IS GOING TO DO ABOUT THIS MATTER. *TR

FUEL PRESSURE DAMPENER ON THE FUEL RAIL LEAKED, DRIPPING GASOLINE ON MANIFOLD. THIS IS A NON-MECHANICAL PART. THERE SHOULD BE NO REASON FOR A FUEL LEAK TO DEVELOP EXCEPT FOR POOR ENGINEERING/CONSTRUCTION OF THE PART. LEAKING FUEL IN ENGINE COMPARTMENT IS A SAFETY ISSUE. *TR

I JUST WANT TO KNOW WHAT IS GOING ON WITH THE JEEP RECALL FOR FUEL TANK EXPLOSIONS IN REAR END CRASHES. WHY HAS NOTHING HAPPENED? CAN'T YOU ENFORCE THIS RECALL? I CONTACTED JEEP LAST MONTH AND THEY SAID THEY WERE STILL IN THE "EARLY PLANNING PHASES", WHICH IS A COMPLETELY UNACCEPTABLE ANSWER CONSIDERING THE AMOUNT OF TIME THEY HAVE KNOWN ABOUT THIS PROBLEM! PLEASE ENFORCE THIS, I AM SCARED TO DRIVE MY 3 CHILDREN AROUND IN OUR JEEP UNTIL THIS IS FIXED! *TR

I CANNOT BELIEVE THEY GOT OUT OF THE RECALL OF THE GAS TANKS FOR MY 2004 JEEP GRAND CHEROKEE. I BET YOU ARE ALL FILLING YOUR POCKETS AT OUR EXPENSE FOR THE 2ND TIME. DID WE NOT BAIL THEM OUT? ARE WE NOT PAYING FOR THAT? CHRYSLER JEEP IS A CRAPPY PRODUCT. NOT ONLY AM I DRIVING AN UNSAFE VEHICLE TRANSPORTING MY SICK MOTHER TO MANY DOCTOR APPOINTMENTS FOR HER CANCER, BUT NO ONE WANTS TO ACKNOWLEDGE IT. WHO IS ASLEEP AT THE WHEEL? I ALSO THINK THEY SHOULD BE INVESTIGATED REGARDING THE DESIGN OF MY JEEP FOR BUILDING IT SO ANY REPAIRS IN FRONT OF THE STEERING WHEEL REQUIRES A FULL DASH REMOVAL. JUST FOR THAT IT IS $1,000.00 NOT INCLUDING PARTS.MY ESTIMATE CAME TO $1,400.00 JUST TO REPLACE A HINGE AND A FLAP FOR THE HEAT ON THE PASSENGER SIDE.REALLY!! EVEN THE SERVICE TECHS AT JEEP DEALERS THINK IT WAS BUILT THAT WAY TO MAKE MONEY IN THE SERVICE DEPT. THEY SAY THEY WOULD NEVER BUY THIS PRODUCT, AND THEY WORK FOR JEEP. CRAPPY DESIGN, CHEAP PRODUCT. EVERYTHING IS MADE OF PLASTIC. SHUT THEM DOWN!! THEY CAN BUY MY JEEP BACK. *TR

I HAVE BEEN INFORMED BY CHRYSLER VIA PHONE CONVERSATION IS NOT RECALLING MY VEHICLE. THE 1998-2004 WERE LISTED AS HAVING SEVERE DESIGN FLAW WITH THE GAS TANK LOCATED NEAR THE REAR END AND PRONE TO IMPACT EXPLOSIONS. CHRYSLER STATED MY VEHICLE DID NOT QUALIFY FOR RECALL SINCE I DID NOT HAVE A TOW HITCH INSTALLED AND IT WAS NOT A 1993-1998 VEHICLE. 1. IF MY VEHICLE HAS A UNPROTECTED GAS TANK AND OVER 250 VEHICLES HAVE CAUGHT FIRE ON IMPACT WHY IS MY CAR NOT GOING TO GET A PROTECTIVE GUARD ( THIS WAS DONE ON OTHER VEHICLES THAT OWNERS COMPLAINED WHILE UNDER WARRANTY) 2. HOW IS A TOW HITCH GOING TO STOP A BACK END COLLISION? 3. WHY IS THE DESIGN AFTER 2004 OF THE GAS TANK NOT LOCATED SO CLOSE TO REAR END. IF THE LOCATION ISN'T A SAFETY CONCERN IT SHOULDN'T HAVE NEEDED TO BE RELOCATED. CHRYSLER FOUGHT THIS RECALL FOR YEARS AND NHTSA ALLOWED IT UNTIL A PETITION WAS CIRCULATED ON CHANGE.ORG TO HAVE MODEL YEARS 1998-2004 CARS RECALLED. COULD IT BE THE VEHICLES CHRYSLER WILL FIX ARE EVEN STILL ON THE ROAD AND THAT IS WHY THEY ARE EAGER TO FIX THOSE. I AM STUCK WITH A CAR CANNOT BE SOLD OR DRIVE. THE DEFECT DOESN'T JUST HURT ME BUT THE POOR PERSON WHO WOULD HIT ME AND RISK AN EXPLOSION. CHRYSLER MUST BE HELD ACCOUNTABLE! *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. AFTER STARTING THE VEHICLE, A STRONG FUEL ODOR WAS DETECTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO FIND A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

I CONTACT CHRYSLER CORP AND THEY SAID THEY WILL NOT FIX IT. THEY WERE TO PUT ON A TRAILER HITCH TO COVER IT FROM IMPACT TO KEEP THE TANK FROM EXPLODING. IT WAS A RECALL NOW ASKING YOU, TO SEE WHAT I CAN DO. UPDATED 12/22/14.*JB UPDATED 12/31/14*JB