Jeep · Grand Cherokee · 2011
6
Recalls
1,639
Complaints
4/5
Safety Rating
The 2011 Jeep Grand Cherokee has 6 recalls and 1,639 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: electrical system (427 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
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Driver Side
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Side Barrier and Side Pole Tests
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Rollover Resistance
20.7% rollover risk in single-vehicle crash
Safety Features
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Remedy Status
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Remedy Status
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Remedy Status
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Remedy Status
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Remedy Status
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Remedy Status
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while driving 40-45 MPH, the vehicle rear-ended another Jeep vehicle stopped at the red light; however, the air bags failed to deploy. The contact mentioned that there was no brake pedal depressed in attempts to stop, therefore the vehicle was going at full speed. The windshield washer fluid warning light was flashing, and there was smoke coming from the driver's side front end of the vehicle after the crash. The contact stated that the radiator was caved in due to the impact. The contact did not sustain major injuries. The vehicle was towed and totaled by the insurance company. A police report was filed. Neither the dealer nor the manufacturer was contacted. The failure mileage was approximately 187,000. The VIN and the License plate numbers were not available.
Car has died while driving 4 times in the last 3 years. Complete loss of power WHILE driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. EXTREMELY dangerous. I have paid out of pocket to replace the TIPM (over $3000) and I was not told about the fuel pump relay issue associated and connected with this recall.
I had a recall for my 2011 Jeep grand Cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now it’s doing it again
On February 3, Tuesday drove home from work. The battery light came on. I Drove to AutoZone and they placed it on Diagnostic reader. The diagnostic reader said that the battery had no charge. They told me I need a new battery. I replaced the battery. The next morning, I placed the jeep into auto start. So the Jeep can warm up. When I went outside, there was smoke coming from underneath the hood of the Jeep. I quickly turn off the Jeep and pop the hood. My husband open the hood and can see smoke coming from the alternator. He turned around to turn off his vehicle that was running. I started to video recording the incident and stopped it right away when I started to see flames coming out of the alternator. My husband and I quick action was to grab snow that was next to the Jeep to throw it onto the alternator to put the fire out. It took multiple piles of snow that the husband went and grabbed the fire extinguisher and sprayed the alternator to extinguish the fire. Once the fire was extinguished. We kept an eye out to make sure everything was good. We left the hood up to cool things down. We called morgan Towing to have the Jeep towed to their location to look at the situation. Morgan Towing picked the jeep up on February 4 Wednesday. They replaced the serpentine belt and the alternator. They called us to let us know the Jeep was done. Picked up the Jeep today, February 5 Thursday. I Drove it literally down the street and I can smell strong odor of smoke along with the battery light came back on. I turned back around and brought it back to Morgan Towing. I called my auto insurance and waiting to hear back from them. I am going to call the Dodge Jeep dealership and see what they have to say if if there’s was any recall on the Jeep. Upon my research so far, I didn’t see no recall but again I’m gonna call the dealership.
The vehicle accelerated on its own unable to control or stop the vehicle
Started Jeep and after driver info cycled through on dash, the battery warning light came on. Battery had been replaced by local Jeep dealer within last 12 months. Contacted dealer, Keller Motors, while sitting in vehicle and made arrangements to drop off. Drove 3 miles to town with light still on. Then seat belt warning light came on and vehicle electrical system suffered complete shut down and would not restart. Got out and detected a smoke smell. Vehicle would not restart. Had vehicle towed to local Jeep dealer and reported issues to service manager. They will look at Jeep next week. Have there been similar incidents reported? Thanks, [XXX] [XXX] [XXX] 2801 PCR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA Campaign Number: 19V813000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that shortly after starting the engine, the vehicle experienced a loss of motive power. The check engine warning light illuminated. The vehicle was towed to the local dealer, where it was repaired under NHTSA Campaign: 17V572000; however, parts were not available for NHTSA Campaign: 19V813000(Electrical System). In addition, the local dealer advised the contact that the vehicle was in need of a fuel pump replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 141,000.
My check light is blinking and then it stop says I have a random misfire and I done replaced coils spark plugs fuel injectors and I done paid ppl to look at it they none really know what's wrong and I have from my crankshaft sensor all the way up to my cylinder 2 rewired bc my crank wouldn't let my car start got that fixed and I stil have the issue and it just has the misfire and dont know where its coming from..
To whom it may concern My 2011 jeep grand Cherokee has a very strong gasoline smell to the point I get dizzy when I’m driving it and a instant migraine Even if the car is parked in my drive way overnight the next morning you can smell gasoline from the outside too Please help me Thank you for your time
Transfer case chain making terrible noise under the drivers side
Vehicle is stuttering and stalling out due to the computer being broke
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle occasionally stalled while at a complete stop. The contact stated that the vehicle was able to restart after several attempts, approximately 15 minutes. The vehicle was taken to an independent mechanic, where the failure could not be duplicated; however, the contact was informed that the vehicle could be experiencing a fuel pump relay failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V813000 (Electrical System); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 158,660.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated and there was heavy smoke coming from under the hood. In addition, there was a burning odor on the interior of the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V634000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 89,900.
Alternator caught fire
There is a Customer satisfaction report P01 for timing chain and timing chain guides for 2009-2012 vehicles equipped with the 5.7L Hemi. My vehicle is now undrivable because of this issue and caused piston and valve damage. Because of my VIN not being listed for this recall I am now facing a $9500 engine replacement due to this issue.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was smoke was coming from under the hood. The contact pulled into a parking lot to inspect the vehicle and became aware that the alternator was burning red hot. The battery warning light illuminated. The vehicle was inspected by a local independent mechanic who was nearby during the failure, and it was determined that the alternator had overheated. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not included. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Rear Camera has been intermittent since I got the car new and dark image and not crystal clear . The lens is clean and it works intermittently.. the dealership said it would cost $1000.00 to replace the camera.. since there are recalls currently on other jeeps can you help add my vehicle in the mix.. I just spent over 5000 dollars to get my exhaust system fixed and they didn't even give me a loaner car . Bad cus service and this should be fixed.. a safety issue to me.. just like the recall..
Since I bought it at the dealership the car hesitates to start, I took it several times and they couldn't find the fault, they said it could be a problem with the battery so I changed it and it kept doing the same thing. thing, they told me what the tank was. of gasoline I took it to a Nhtsa office and they told me that they would change the part, over time I had the same problem again but now a year has passed and the car no longer starts, from the beginning they have not helped me solve the problem problem. problem problem that comes from the factory.
The contact owns a 2011 Jeep Grand Cherokee. The contact had received notification of NHTSA Campaign Number: 14V530000 (ELECTRICAL SYSTEM); and the vehicle was taken to a local dealer where the recall repair was performed; however, several days after the recall repair, the vehicle was hesitating while being started. The contact stated that the Battery Charging and Electronic Throttle Control warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.
Showing 1–20 of 25 complaints
The 2011 Jeep Grand Cherokee has 6 recalls recorded by NHTSA.
NHTSA has received 1,639 owner-reported complaints for the 2011 Jeep Grand Cherokee.
The 2011 Jeep Grand Cherokee received an overall safety rating of 4 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2011 Jeep Grand Cherokee are electrical system (427 reports), service brakes (197 reports), engine (114 reports).
Yes. NHTSA has 6 recalls on record for the 2011 Jeep Grand Cherokee. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.