Kia · Sorento · 2024
2024 Kia Sorento
2
Recalls
32
Complaints
5/5
Safety Rating
The 2024 Kia Sorento has 2 recalls and 32 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: electrical system (4 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2024 Kia Sorento page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is electrical system with 4 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2024 Kia Sorento currently shows 2 NHTSA recalls listed on this page and 32 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are electrical system (4), structure (3), unknown or other (3).
- Vehicle
- 2024 Kia Sorento
- Recalls
- 2
- Complaints
- 32
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
15.9% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: Standard & OptionalLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 25V006000January 13, 2025
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy Status
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
NHTSA ID: 24V287000April 23, 2024
ELECTRICAL SYSTEM:WIRING
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Remedy Status
Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
Owner Complaints
32 totalPOWER TRAIN
Apr 18, 2026
At 7,100 miles the transmission failed requiring a new transmission replacement after one year. At 16,636 miles (2years into the lease) the new transmission also failed, and the car is in the garage getting another transmission replacement after.
ENGINE AND ENGINE COOLING
Mar 30, 2026
The contact owns a 2024 Kia Sorento. The contact stated that the radiator was leaking. The vehicle was taken to a local dealer and the dealer stated that a rock or road debris had caused the puncture in the radiator. The contact was advised by the dealer that it was a known failu...
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UNKNOWN OR OTHER
1 injuryMar 28, 2026
The Panoramic sunroof randomly exploded while driving down the highway. Nothing around us or above us to cause it. Myself, my [XXX] pregnant wife, and [XXX] daughter were in the car and had glass rain down on us after the very loud boom. We almost wrecked. The issue has not yet...
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SERVICE BRAKES,BACK OVER PREVENTION
Feb 24, 2026
EBP light comes on dash while driving. Codes have been determined by dealership but refuse to fix unless light is active. To get light off - must stop vehicle and turn on and off EBP switch and light goes off. Switch or sensor not working causing the problem.
AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
CRASHJan 17, 2026
1. **Component or System Failure:** - The malfunction occurred in the **automatic braking system** while the vehicle was in **snow mode**. The brakes engaged and locked the wheels, resulting in a loss of traction. - This system is available for inspection upon request to as...
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VISIBILITY/WIPER
Nov 26, 2025
Panoramic sunroof panel spontaneously exploded at highway speed.
UNKNOWN OR OTHER
Nov 17, 2025
The Panoramic roof glass shattered. It was not hit by any external debris. It just exploded scaring the driver almost losing vehicle control. The dealer inspected it and confirmed nothing external caused it, however KIA will not warrant it. Our insurance company has not inspected...
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ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
CRASHNov 16, 2025
Car has sensor issues. It ran into pole and median after defective collision assist said sensor was blocked. Has emission leak. Second vehicle i had with that and they wont cover under warranty. Kia refuses to by back a car do not feel safe driving. They refuse to fix things unde...
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EXTERIOR LIGHTING
Nov 11, 2025
headlights and taillights went out while driving and a few seconds and then came back on and everything on the dash also went out and came back on. i was driving at night time when this happened it put me and my child at risk. i called the dealership and they refused to fix sa...
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AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
CRASH1 injuryOct 27, 2025
I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did ...
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Showing 10 recent complaints from 32 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2024 Kia models. That sequence helps separate one-off year spikes from broader make-wide patterns.
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Frequently Asked Questions
How many recalls does the 2024 Kia Sorento have?
The 2024 Kia Sorento has 2 recalls recorded by NHTSA.
How many complaints have been filed for the 2024 Kia Sorento?
NHTSA has received 32 owner-reported complaints for the 2024 Kia Sorento.
What is the NHTSA safety rating for the 2024 Kia Sorento?
The 2024 Kia Sorento received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2024 Kia Sorento?
The most commonly reported complaint categories for the 2024 Kia Sorento are electrical system (4 reports), structure (3 reports), unknown or other (3 reports).
Does the 2024 Kia Sorento have any recalls?
Yes. NHTSA has 2 recalls on record for the 2024 Kia Sorento. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.