Kia · EV9 · 2024
2024 Kia EV9
6
Recalls
197
Complaints
5/5
Safety Rating
The 2024 Kia EV9 has 6 recalls and 197 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: electrical system (48 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2024 Kia EV9 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is electrical system with 48 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Compare the recall list with the complaint mix to see whether the most reported issues overlap with formal NHTSA safety campaigns.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2024 Kia EV9 currently shows 6 NHTSA recalls listed on this page and 197 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are electrical system (48), unknown or other (12), suspension (9).
- Vehicle
- 2024 Kia EV9
- Recalls
- 6
- Complaints
- 197
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
10.9% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 24V962000December 20, 2024
SEATS:CRITICAL FASTENERS
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Remedy Status
Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
NHTSA ID: 24V757000October 10, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Remedy Status
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
NHTSA ID: 24V693000September 17, 2024
PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Remedy Status
Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
NHTSA ID: 24V400000June 04, 2024
STRUCTURE:INTERIOR PANELS:CEILING
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Remedy Status
Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
NHTSA ID: 24V338000May 14, 2024
SEAT BELTS:FRONT:RETRACTOR
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Remedy Status
Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.
NHTSA ID: 24V271000April 16, 2024
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Remedy Status
Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
Owner Complaints
197 totalSEATS
Mar 29, 2026
The front drivers seat slightly shifts during tight turns. There is a slight click in the lumbar towards the center of the car.
ELECTRICAL SYSTEM
Mar 7, 2026
BPM warning in the KIA app. Apparently, ICCU and battery failures are t known issues with the KIA EV9s.
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Feb 20, 2026
[XXX] Message says warning "check ev system". they then sent a letter saying it had to go to the dealer, or the car would need A tow potentially. I can't get an appointment as they are way too busy to do anything other than tell me they will get back to me, repeatedly stating th...
Preview excerpt
VISIBILITY/WIPER
Feb 5, 2026
Windshield wipers stopped working in middle of bad snow storm. I had to pull over, wait for the weather to improve before proceeding. I have a minor child and safety is a concern to me. Thought it was the wiper so I went to AutoZone to replace it and was told the problem is the w...
Preview excerpt
FIRERELATED
FIREJan 19, 2026
The contact owns a 2024 Kia EV9. The contact stated that while her husband was driving at an undisclosed speed, a burning odor was detected. The contact pressed the recirculate air button, but the burning odor intensified. No warning light was illuminated. The contact noticed fla...
Preview excerpt
ELECTRICAL SYSTEM
Jan 18, 2026
My vehicle popped up a red vehicle warning to check the electric vehicle system. It would no longer charge, was taken to the dealership where the emergency notification was sent :suspected condition with your EV9's Battery Management System has been detected and charging has been...
Preview excerpt
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Jan 5, 2026
Car stopped working and wouldn’t start. I was told there is an ICCU failure. There is a back order of ICCU for this vehicle and unknown date of repair.
SUSPENSION
Dec 29, 2025
The contact owns a 2024 Kia EV9. The contact stated that while driving approximately 20 MPH, there was an abnormal slapping sound coming from the rear passenger’s side of the vehicle. While observing the tires, the contact became aware that the rear tires were bald, and the steel...
Preview excerpt
SUSPENSION,STRUCTURE
Dec 12, 2025
I recently purchase my 2024 EV9 from Carvana with 9578 miles listed on 12/12/25. Doing my 7 days to purchase this SUV. I had some concerns about the violent wobble when I drove over a bump. With some concerns about this SUV, I google to see if anyone else had this same issue. To ...
Preview excerpt
SEAT BELTS
Dec 1, 2025
Two seatbelts failed in the rear of the car. One seatbelt in the third row seat and the middle seatbelt in the 2nd row back seat. This happened in quick succession soon after I purchased the car used from a Kia dealer in Orlando. The seatbelt in the third-row seat seemed to fold ...
Preview excerpt
Showing 10 recent complaints from 197 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2024 Kia models. That sequence helps separate one-off year spikes from broader make-wide patterns.
Quick Compare
More Kia EV9 Years
More 2024 Kia Models
2024 Kia TellurideAnother 2024 Kia option for same-year comparison.4r188c2024 Kia EV6Another 2024 Kia option for same-year comparison.2r63c2024 Kia CarnivalAnother 2024 Kia option for same-year comparison.2r60c2024 Kia SportageAnother 2024 Kia option for same-year comparison.3r60c2024 Kia SeltosAnother 2024 Kia option for same-year comparison.2r38c2024 Kia SorentoAnother 2024 Kia option for same-year comparison.2r32c
Frequently Asked Questions
How many recalls does the 2024 Kia EV9 have?
The 2024 Kia EV9 has 6 recalls recorded by NHTSA.
How many complaints have been filed for the 2024 Kia EV9?
NHTSA has received 197 owner-reported complaints for the 2024 Kia EV9.
What is the NHTSA safety rating for the 2024 Kia EV9?
The 2024 Kia EV9 received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2024 Kia EV9?
The most commonly reported complaint categories for the 2024 Kia EV9 are electrical system (48 reports), unknown or other (12 reports), suspension (9 reports).
Does the 2024 Kia EV9 have any recalls?
Yes. NHTSA has 6 recalls on record for the 2024 Kia EV9. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.