There are 21 owner-reported body & structure complaints for the 2004 Pontiac Grand Prixin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
WITHIN 10 MINUTES OF ARRIVING TO MY PLACE OF WORK, THE PONTIAC CAUGHT FIRE AND THE FIRE COMPLETELY BURNED THE ENGINE COMPARTMENT RESULTING IN A TOTAL LOSS. 10 DAYS AFTER THE FIRE, I RECEIVED GM SAFETY RECALL 14574 INDICATING THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. WHEN CONTACTING GM, I AM TOLD THERE IS NOTHING THEY CAN DO FOR ME SINCE THE CAR IS NO LONGER IN MY POSSESSION. THIS IS EXTREMELY POOR CUSTOMER SERVICE AND SUPPORT FOR A PROBLEM THEY ARE AWARE OF.
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, THE FLOORBOARD BECAME FLOODED. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
ON THANKSGIVING DAY 2014 MY CAR COUGH ON FIRE 10 MINUTES AFTER MY DAUGHTER AND I GOT OUT OF THE CAR. I WALKED INTO A FAMILY MEMBERS HOUSE AND HEARD WHAT SOUNDED LIKE A SHOTGUN GO OFF WITHIN ABOUT 5 TO 10 SECONDS LATER ANOTHER. I WENT OUTSIDE TO SEE WHAT WAS GOING ON TO FIND MY CAR ENGULFED IN FLAMES. WE IMMEDIATELY CALLED 911. THE CAR WAS PARKED NEAR A BUILDING STRUCTURE WITH 4 OR MORE VEHICLES PARKED INSIDE. I QUICKLY TRIED TO REMOVE MY IMPORTANT PROPERTY, POCKETBOOK, AND GRABBED A WATER HOSE TO TRY TO KEEP THE FLAMES AWAY FROM THE STRUCTURE AS MUCH AS POSSIBLE. THE ENTIRE FRONT COMPARTMENT, MOTOR MOUNT AND ENGINE MELTED, WAS BURNED TO THE GROUND. THE INSIDE DASH AND FLOORBOARD WAS MELTED WITH LARGE HOLES BURNED IN THEM, AND BOTH FRONT TIRED EXPLODED AND ENTIRELY MELTED AS WELL. I HAD JUST LEFT MY HOUSE WHERE THE CAR COULD HAVE EASILY BEEN PARKED IN MY GARAGE AND SET THE ENTIRE HOUSE ON FIRE. I HAVE TRIED TO STAY IN CONTACT WITH GM FOR ALMOST A YEAR. THEY REFUSED TO RETURN MY PHONE CALLS AFTER THE INITIAL TWO, TELLING ME IT WOULD TAKE A FEW WEEKS, FOR 6 MONTHS. THEY NOW REFUSE TO HELP ME IN ANY WAY. I WILL NEVER PARK A CAR IN AN ATTACHED GARAGE TO MY HOUSE EVER AGAIN IN FEAR OF MY FAMILY'S SAFETY. I RESEARCHED THIS CAR FOR RECALLS TO FIND THAT THERE WERE THOUSANDS OF RECALLS FOR THIS EXACT PROBLEM UP UNTIL 2003 MODELS, ALSO TO FIND THAT THIS ISSUE HAD CONTINUED IN THE 2004 MODELS WITH NO RECALLS AND FEAR THE SAFETY OF OTHERS WITH THESE CARS. GM NEEDS TO TAKE RESPONSIBILITY FOR THEIR MISHAPS AND TAKE SAFETY SERIOUSLY.
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WATER WAS LEAKING ON BOTH THE FRONT AND REAR PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE HEATING AND COOLING SYSTEMS WERE NOT WORKING PROPERLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS MAKING A WOBBLING NOISE, AND THE VEHICLE FAILED TO STOP WHEN THE BRAKE WAS ENGAGED. THE DEALER WAS NOT AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
DASH BOARD IS CRACKED ON RIGHT AND LEFT HAND SIDE NEAR FRONT WINDSHIELD. *TR
WATER DEEP PUDDLE ON PASSENGER SIDE REAR FLOOR. FRONT PASSENGER SIDE FLOOR WET ALSO. *TR
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AN ABNORMAL CLUNKING SOUND WOULD COME FROM THE STEERING WHEEL WHEN ATTEMPTING A TURN IN EITHER DIRECTION AT ANY SPEED. THE DEALER ADVISED THAT THE FRONT SUB FRAME WOULD NEED REPLACING. THERE WERE NO PRIOR WARNINGS OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 130,000.
WHEN IT RAINS THE FLOOR BOARD IN THE FRONT AND BACK ON THE PASSENGER SIDE GETS SOAKED. I CAN NOT FIGURE OUT WHERE IT IS COMING FROM AS THE CEILING IS NOT WET. IT ONLY OCCURS ON THE PASSENGER SIDE. IT IS NOT JUST DAMP BUT COMPLETELY SOAKED WITH SOME STANDING WATER. *TR
AFTER A RAIN, BOTH THE FRONT AND REAR PASSENGER SIDE FLOORS ARE SOAKED WITH WATER. THE RAISED PORTION UNDER THE SEAT REMAINS DRY. THE CEILING AREA AROUND THE MOON ROOF IS COMPLETELY DRY. THE CARPETING LEADING DOWN TO THE FLOOR (CONSOLE COVERING, AREA BELOW THE DOORS, AREA UNDER THE DASH) ARE ALL DRY. ONLY THE LOWEST PORTION OF THE FLOOR IS WET, AND IT IS COMPLETELY SOAKED. IT LEADS ME TO BELIEVE THE WATER ENTERS FROM EITHER AT THE BASE OF THE WINDSHIELD WHERE THE PLASTIC COWL IS SEPARATED FROM THE GLASS, OR IN THE ROOF-BODY SEAM ON TOP OF THE ROOF WHERE THE FORWARD EDGE OF THE ROOF MEETS THE TOP OF THE DOOR JAM. I HAVE NOT TAKEN IT INTO THE DEALER YET, BUT PLAN TO. IN THE MEANTIME, I SHOP-VAC'D THE WATER OUT AS BEST I COULD AND KEEP IT IN THE GARAGE. I'M CONCERNED BECAUSE THERE ARE ELECTRICAL CABLES UNDER THE FRONT CARPET AND THEY ARE WET. *TR
TL* THE CONTACT OWNS 2004 PONTIAC GRAND PRIX. THE CONTACT HEARD A CLICKING NOISE UNDERNEATH THE VEHICLE WHILE DRIVING 15 MPH. THE CLICKING WAS HEARD WHENEVER THE CONTACT WAS MAKING A LEFT OR RIGHT TURN. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO NOTICED THE FRAME WAS CRACKED AND INFORMED THE CONTACT ABOUT A NHTSA CAMPAIGN NUMBER 04V299000 (STRUCTURE:FRAME AND MEMBERS). THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL AND THE MANUFACTURER STATED DUE TO THE VIN THE VEHICLE WAS NOT A PART OF THE RECALL. THE CONTACT STATED THE CLICKING NOISE HAD BECOME LOUDER AND MORE CONSISTENT. THE CONTACT MADE AN APPOINTMENT TO TAKE THE VEHICLE THE DEALER. THE FAILURE WAS 130,000.
THE FRONT AND BACK FLOOR ON THE PASSENGER SIDE STAYS WET ALL THE TIME. WE HAVE BEEN UNABLE TO FIND OUT WHERE EXACTLY IT IS COMING FROM. WHEN IT RAINS IT WILL PUDDLE EVEN WORSE. THE CARPET IS GETTING SO WET THAT IT IS GOING TO ROTTEN IF THE PROBLEM IS NOT SOLVED. *TR
TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX GTP. THE CONTACT TOOK THE VEHICLE IN FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT IT WAS COMPLETELY RUSTED UNDERNEATH. THE MECHANIC STATED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE OIL PAN COULD BARELY BE REMOVED TO PERFORM A STANDARD OIL CHANGE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 68,000.
TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHENEVER THERE IS A CHANGE OF FORCE OR MOTION (REVERSE, STOPPING, SHIFTING), THE CONTACT HEARS A "CLICK, CLICK, SLAM" NOISE. IT IS SIMILAR TO A SHIFT IN THE FRAME OR SUSPENSION. HE ALSO STATED THAT IT SOUNDS AS IF THERE ARE LOOSE BOLTS. THE DEALER FOUND THAT THE BOLTS THAT HOLD THE ENGINE TO THE FRAME NEEDED TO BE REPLACED. HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V299000 (STRUCTURE:FRAME AND MEMBERS), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 72,000.
SAME AS ANOTHER PERSON THAT REPORTED THIS RECENTLY. I HAVE A POOL OF WATER IN BOTH THE FRONT AND REAR PASSENGER AREAS AFTER HEAVY RAINS. I'M TAKING THE VEHICLE INTO THE BODY SHOP TOMORROW, BUT IT ALSO APPEARS TO BE THE PLASTIC PIECE COMING AWAY FROM THE BOTTOM OF THE WINDSHIELD, AND AS THE PREVIOUS PERSON THAT REPORTED THIS ALSO STATED, THE GUY AT OUR BODY SHOP SAID HE'S SEEN THIS WITH GRAND PRIX'S ALSO. *JB
HUGE POOL OF WATER ON THE PASSENGER SIDE FLOOR, IN BOTH THE FRONT AND BACK. THE SHOP-VAC CANNOT GET IT ALL UP. CAUSE LOOKS TO BE BLACK HARD PLASTIC MOLDING AT THE BASE OF THE WINDSHIELD HAS LIFTED AWAY FROM THE WINDSHIELD. HEAVY RAINS IN THE LAST FEW DAYS HAS LEAD TO THIS DISCOVERY. LOCAL GM DEALER HAS SAID THEY HAVE SEEN THIS BEFORE. HAVE ADVISED ME NOT TO DRIVE THE CAR UNTIL THEY CAN SEE IT - THAT'S IN TWO DAYS. *TR
2004 PONTIAC GRAND PRIX - WATER LEAKAGE IN THE FRONT PASSENGER FLOORBOARD VIA THE AIR/HEAT FAN BELT AREA. SOAKING ENTIRE FRONT PASSENGER SIDE FLOORBOARD. I HAVE CONTACTED TWO DIFFERENT LOCAL PONTIAC DEALERSHIPS WHO INFORMED ME THAT THEY HAVE BOTH SEEN SEVERAL 04 GRAND PRIX MODELS COME INTO THEIR DEALERSHIPS WITH THIS PROBLEM. THEY SAID THAT IT WAS POSSIBLY ONE OF TWO THINGS. A PROBLEM WITH THE DEFLECTOR FOR THE FRESH AIR VENT BY THE COWEL OR IT COULD BE THE WATER HOSE LEADING FROM THE SUN ROOF THAT COULD BE CLOGGED. THE FACT THAT WATER IS LEAKING INTO THE INTERIOR OF THE CAR IN THE ARE WHERE THE WATER IS COLLECTING COULD CAUSE A SERIOUS ELECTRICAL SHORT, AS THE AREA THAT THE WATER IS COMING THROUGH THE ELECTRICAL COMPONENTS OF THE VEHICLE. I VIEW THIS IS AS A DEFAULT IN THE DESIGN OF THE VEHICLE AND WOULD LIKE SOMEONE TO LOOK INTO THIS MATTER. I AM AFRAID THAT LEFT UNATTENDED TO THAT THIS COULD CAUSE A FIRE. BOTH DEALERSHIPS HAVE INDICTED THAT BECAUSE MY VEHICLE IS NOT COVERED UNDER WARRANTY THAT THIS MATTER WOULD TAKE SEVERAL HOURS TO CORRECT AND ESTIMATED A COST OF APPROXIMATELY $230.00 TO CORRECT THIS MATTER. *NM
AFTER GOING THROUGH AUTOMATIC CAR WASH, NOTICED THAT THE CARPETING ON PASSENGER'S SIDE, BOTH FRONT AND BACK (JUST DEEP CARPETED AREAS, NOT UNDER SEATS) WERE COMPLETELY SATURATED WITH WATER. WATER WAS CLEANED OUT, AND CARPET DRIED. WHEN WE ADVISED DEALERSHIP SERVICE DEPT, THEY ADVISED THAT WE SHOULDN'T TAKE THE CAR THROUGH CAR WASH WITH UNDERBODY WASH. OUR CONCERN REGARDLESS OF THIS, IS THAT THIS QUICK TRIP THROUGH THE CAR WASH, CREATED THAT MUCH MOISTURE, MEANING THERE IS A SERIOUS BREACH OF THE BODY INTEGRITY UNDER THE CAR.*JB
A FEW MONTHS AFTER PURCHASING MY 2004 GRAND PRIX THE BACK PASSANGER DOOR STARTED MAKING A CLICKING SOUND WHEN OPENED AND CLOSED. I TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT THERE IS A PLASTIC PIECE ON THE HINGE THAT WAS BROKEN AND NEEDED TO BE REPLACED. IT IS NOW A YEAR LATER AND THE SAME DOOR IS MAKING THE SAME CLICKING NOISE. I TOOK IT BACK TO THE DEALER, WHO ADVISED ME THAT THE HINGES JUST NEEDED CLEANED (? NEVER HEARD OF THAT BEFORE). I'VE HAD THE CAR BACK FOR A WEEK AND IT'S MAKING THE NOISE AGAIN. GUESS WHO'S WARRANTY JUST EXPIRED?*AK
WE JUST PURCHASED 2004 PONTIAC GRAND PRIX GT 2 HAS A HORRIBLE SEMI-CIRCULAR MIRROR LIKE REFLECTION FROM EACH LOWER CORNER OF THE INSTRUMENT PANEL RIGHT INTO OUR EYES MAKING IT DIFFICULT TO HANDLE THE VEHICLE. IT OCCURS FROM 11AM TO 2 PM FROM THE OVERHEAD SUN. *JB
WHEN I GO OVER BUMPS IN THE ROAD OR TURN THE WHEEL THE VEH MAKES A CLUNKING/KNOCKING SOUND IN THE FLOOR AND SOMETIMES WHEN I TURN THE WHEEL (PARKED OR MOVING) THERE IS A SIMILAR, CLANKING SOUND NEAR THE WHEELS. I HAVE TAKEN THE VEH TO THE DEALERSHIP TO BE CHECK SEVERAL TIMES. THE FIRST FEW TIMES THEY TORE IT DOWN AND TIGHTENED THINGS. THE LAST TIME THEY SAID THEY CONTACTED PONTIAC AND WAS INFORMED THIS WAS HAPPENING ON SEVERAL VEHS AND DO NOT HAVE A FIX.*AK
Showing 1–20 of 21 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.