NHTSA Campaign Number
20V191000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Reported to NHTSA: October 9, 2020
Defect Description
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
What This Recall Page Shows
This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.
Affected Vehicles (19)
| Year | Make | Model |
|---|---|---|
| 2019 | Chrysler | Pacifica |
| 2020 | Chrysler | Pacifica |
| 2019 | Dodge | Challenger |
| 2019 | Dodge | Durango |
| 2020 | Dodge | Durango |
| 2020 | Jeep | Cherokee |
| 2020 | Jeep | Gladiator |
| 2019 | Jeep | Grand Cherokee |
| 2020 | Jeep | Grand Cherokee |
| 2019 | Jeep | Renegade |
| 2020 | Jeep | Renegade |
| 2019 | Jeep | Wrangler |
| 2020 | Jeep | Wrangler |
| 2019 | Ram | 1500 |
| 2020 | Ram | 1500 |
| 2019 | Ram | 2500 |
| 2020 | Ram | 2500 |
| 2019 | Ram | 3500 |
| 2020 | Ram | 3500 |
Browse Affected Vehicles
Affected Models
Showing the first 8 affected models. Use the full affected vehicle list above for every tracked year.
This recall information is from NHTSA campaign 20V191000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.