2012 Toyota Highlander

The unmatched handle completely broke. So now the insert and the base are stuck together and I can not unlatch them to use this carseat properly to transport my son. I have to take the base and all out of the car as one piece

The contact owns a 2012 Toyota Highlander. The contact stated that the TPMS warning light was illuminated. The vehicle was taken to a Tire Center, which was unable to determine the cause of the failure. Upon further investigation, the contact linked the failure to NHTSA Campaign Number: 24V452000 (Tires). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 90,200.

I think there is odometer fraud by this company selling this car. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The paint is malfunction , and is available for inspection upon request.

2012 Toyota Highlander Blizzard white paint peeling I need help!!! I noticed paint peeling on a side panel 2 months ago and then followed up the peeling to find the entire top of my car is totally peeled! Please, help!!! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All brake warning indicators lit up. Took it to a mechanic that specializes in hybrids and they diagnosed it as a brake assembly/actuator issue, with a diagnostic code of C1391, with a repair estimate of $4888. Found online that there was a Toyota Customer Support Program 21TE03 that addressed this issue, but my vehicle was outside of both the primary and secondary coverage periods. My issue is that if they knew this was a very serious safety defect for older hybrid vehicles, why would they only offer to address it during a very short period of time?? There are many people reporting online that the same thing happened to them (problem arose after coverage period expired). Toyota says they “care about the customers’ ownership experience,” but by neglecting to help those of us experiencing this issue, they are showing the exact opposite. Hope you will help the roughly 74,700 owners potentially impacted by this, by encouraging Toyota to be accountable for the safety of their owners. Thanks.

The contact owns a 2012 Toyota Highlander. The contact stated that 5,000 miles after purchasing the vehicle, the contact noticed an oil leak. The contact performed the oil changes and had noticed that engine oil had leaked down onto the weather seal in the vehicle. The contact noticed several oil stains on the ground during rainy weather. The contact noticed that the new tires that the dealer installed at the time of the vehicle sale were worn out. The contact checked the tires and noticed that the plastic rubber on the front strut was severely damaged. The vehicle was taken to an independent mechanic who diagnosed that the timing cover had a leak, and that the timing cover area was smeared with an unknown silicone patch. The struts were replaced. The contact stated that the failure persisted. The manufacturer was not notified of the failure.  The failure mileage was approximately 160,000.

2012 TOYOTA HIGHLANDER was locked & battery was dead. Could not unlock using either the key fob or the mechanical key in the fob. Was told even the mechanical key requires battery power.

Hello, to whom it may concern: My 2012 Toyota Highlander Color Pearl White vin [XXX] ) has a repaint recall before Nov 2024. I was told at the dealer that I have to contact the Toyota dealers until I get the opportunity to get it paint. I was told that I had to contact any Toyota dealer until I get a date of acceptance. Thinking that it was not fair to delegate the responsibility on myself I made a few calls until I did get an appointment to get my SUV painted. The recall period is almost over (Nov 2024) I was told and I will put a claim on Toyota Corporation for not making sure all the vehicles are completely painted. I will also put a lawyer to help me get across my claim if I am not informed from Toyota the date that they will work on my SUV with the repaint recall. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Toyota Piston and Ring defect. My 2012 Toyota Highlander engine has defective pistons and rings that have led to excessive oil consumption and the potential for a serious accidents as it causes the engine to lose compression and conk out, all of a sudden, in traffic, and costly repair for us customers with less than 150,000 miles. Piston/ring issue diagnosed by Toyota Dealer in Panama City, Florida. A class Action lawsuit needs to be initiated, immediately, for the 2012 Toyota Highlander. Toyota has already had a Class Action Lawsuit for this same problem in 2014 for their other Toyota models.

The contact owns a 2012 Toyota Highlander. The contact stated that he noticed that the front and rear driver’s side and rear passenger’s side carpet were soaked with water. The contact then stated that he also noticed the water had leaked from the sunroof. The vehicle was taken to an independent mechanic where it was diagnosed that water had entered through the sunroof due to the drain tube being improperly designed. The contact stated that he was concerned because of two visible electrical connectors near the front driver’s side floorboard and possible mold, corrosion, and rust. An undisclosed dealer was notified of the failure and the contact was informed that he would receive a call back but no response was received. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000.

Around 112,500 miles our vehicle's oil pressure light came on. My husband drove it home, and our mechanic told us to tow it to his shop for inspection. The next day I drove it to the shop, which was only a few miles away, and my mechanic informed us that there was "no oil left" inside the engine and that it was a miracle the engine didn't seize on the way. We left it at the shop, a certified Toyota mechanic, overnight for inspection. The next day our mechanic informed us that the piston rings in the engine have failed and oil was burning internally. Every service had been done on this vehicle by a Toyota dealership or a certified mechanic. We were shocked considering the mileage on the vehicle. We have since discovered that the V4 engine in this vehicle was also problematic with Camrys and other Toyotas, but that the recalls were only repaired prior to 60k miles and our vehicle was not apart of that service bulletin, even though it was the same problem and same engine. We could have been on the interstate with our 4 and 6 year old children in the vehicle if the engine seized. This is a tremendous engine issue and we understand that soon the engine will produce smoke that could blow into the vehicle. We have calculated that a quart of oil is being burned every 600 or so miles.

When turning on the defrost button, the engine shuts off while driving.

I was driving and arrived home and suddenly lost my braking and almost hit my house if I didn't steer the wheel towards my lawn and put on my parking brake it would have been a disaster. I felt so unsafe that I had my vehicle towed for repair and had to replace the brake master cylinder. Two weeks later, we went on a family trip and parked my vehicle with my family and it was on a slight slope and went to put on the parking brake and it was still slightly moving forward only to put my vehicle in reverse QUICKLY in order in NOT DRIVE INTO A LAKE WITH MY FAMILY IN THE vehicle!!! I have just read the complaints and this is an ongoing problem since 2011 and I am quite SHOCKED that this is NOT ON RECALL!!! My wife has a Prius V 2013 and have not had any problems at all, BUT has a recall on a Brake Hydro-Boost pump fail for her vehicle, BUT nothing is wrong with her brakes, ONLY THE 2012 TOYOTA HIGHLANDER!!! Please let me know what Toyota needs to do to get this this fixed!!! I know there are probably more that no one is reporting this and I guess there must be a fatality in order for Toyota to fix this problem!!!!

This is the second Highlander Hybrid I've owned that has had the brake actuator and booster assembly fail affecting the functionality of the car's braking system. Replacing these two parts has an absurd price of over 3k at the dealership and other independent hybrid repair shops. My car only has 70k miles on it and I've read this issue applies to almost all other Toyota Hybrids. If most hybrid's brakes will fail eventually, putting at risk owners, why is there not a recall to fix this "not a matter of if, but when" possible life threatening issue?

The Brake Hydro-Boost pump failed while driving on I-75. Subsequently almost all braking was lost on the vehicle. I have researched similar failures on the same model brake pump assemblies, and feel that this is a very unsafe failure condition for the vehicle. The repair cost for this failure is exorbitant given the rate of failure which seems to exist with this make/model. Luckily I was driving the vehicle at the time and had the presence of mind to allow the vehicle to roll to a stop using engine braking. This failure could have caused a multiple fatality accident in may opinion. Toyota is negligent in their care regarding theses failures.

The front passenger side airbag light has been going off and on for a few months when someone is sitting in the seat now and now the sea is showing up

On December 29, 2021, while backing up my 2012 Toyota Highlander accelerated at speed that I was unable to control. One car that was packed in the driveway was damaged beyond repair. An office building where I was working was damaged and has been accessed with a loss of over $100,000. I contacted Toyota after knowing that there was a recall regarding unintended acceleration in some Toyota cars. Toyota sent an inspection team to Geico Insurance company which had taken over possession of the car. The inspection team and the Toyota representative assured me a final report would be sent to me within a month after the inspection had been completed but even up to this moment Toyota has not responded to my email requesting for the report. You can reach out to Toyota and reference File # 220105001224. For the six years I owned the car, i have never been informed of any recall. My car was regularly serviced by Toyota Ourisman Chantilly and Ourisman Toyota Fairfax.

I have had at least 6 occasions that in shifting from reverse and backing up that the bakes did not work, fortunately I was going slow and stopped with emergency brake. I have it also after backing safely, then shifting into drive that the brakes went to the floor and wouldn’t stop the vehicle again, between the emergency brake and park I avoided disaster. Our car has only 27000 miles and we are very concerned that something bad could easily happen. The multiple occurrences have taken place in the last 1 - 2 years most recent today 12/12/2021.

The contact owns a 2012 Toyota Highlander. The contact stated while driving 60 MPH, the vehicle suddenly loss motive power while depressing the accelerator pedal. The contact pulled over and attempted to restart the vehicle; however, the vehicle failed to restart. There were several unknown warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the timing chain fractured and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.