Toyota · Prius · 2023
2023 Toyota Prius
4
Recalls
16
Complaints
5/5
Safety Rating
The 2023 Toyota Prius has 4 recalls and 16 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: unknown or other (3 reports).
Source: NHTSA Public Records · Updated Apr 29, 2026
Research Context
The 2023 Toyota Prius page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is unknown or other with 3 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2023 Toyota Prius currently shows 4 NHTSA recalls listed on this page and 16 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are unknown or other (3), wheels (2), electrical system,latches/locks/linkages (2).
- Vehicle
- 2023 Toyota Prius
- Recalls
- 4
- Complaints
- 16
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
10.2% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 26V049000January 28, 2026
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Remedy Status
Dealers will modify the rear door switch circuits, free of charge. Interim letters notifying owners of the safety risk were mailed March 26, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
NHTSA ID: 25V744000October 30, 2025
BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Status
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA ID: 24V548000July 23, 2024
EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy Status
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
NHTSA ID: 24V274000April 17, 2024
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Remedy Status
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Owner Complaints
16 totalELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Apr 1, 2026
The contact owned a 2023 Toyota Prius. The contact received notifications of NHTSA Campaign Numbers: 26V049000 (Electrical System, Latches/Locks/Linkages) and 24V274000 (Electrical System, Latches/Locks/Linkages); and requested to be removed from the recall distribution list. Th...
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STRUCTURE
Jan 1, 2026
The rear plastic where the handle to open the truck is easily damaged and can cause water or damage inside the vehicle.
SEAT BELTS,STRUCTURE
Dec 13, 2025
Body / Liftgate The rear hatch unexpectedly dropped and fell on my head while the vehicle was stationary. The right-side rear hatch gas strut separated from the body at the mounting point. The left-side rear hatch gas strut had also shown signs of imminent failure and subsequent...
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ELECTRICAL SYSTEM
Jul 30, 2025
Front door locks defective. Remote control doesn’t open the doors, even after replacing battery in key fob. It started with the driver door and now the passenger door doesn’t lock or unlock.
WHEELS
Jul 2, 2025
Tires are failing on the year model at an alarming rate. We have just turned 30,000 miles and have had 7 failures. 2 were deemed unrepairable and had to be replaced, the others were patched or plugged. The concern is sidewall failures on this year model, seems as if it a poorly...
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TIRES,WHEELS
Dec 20, 2024
The contact owns a 2023 Toyota Prius equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 195/60/R17, DOT Number: 1ELUK0DDB. The contact stated that while driving approximately 5 - 10 MPH in a parking lot, a piece of metal slashed the passenger’s side front tire. There ...
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UNKNOWN OR OTHER
Oct 30, 2024
Immediately after servicing the vehicle, when I closed the rear hatch, I noticed a crack in the plastic trim under the window. It is still available for inspection as the dealership has not yet repaired it. The piece is not entirely cracked through or enitrely loose at this time,...
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POWER TRAIN,SERVICE BRAKES
Aug 5, 2024
The contact owns a 2023 Toyota Prius. The contact stated that while sitting in traffic with the brake pedal depressed, the vehicle started rolling backward even though the gear shifter was in drive(D). The contact stated that upon attempting to accelerate, the vehicle failed to r...
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UNKNOWN OR OTHER
Jun 1, 2024
There are NO air vents or air flow to the rear seats. Passengers will overheat in the summer with no relief and I have no idea how this even made it on the market without vents to seats.
SERVICE BRAKES
May 2, 2024
The 12 volt battery was low, apparently from opening and closing doors during a camping trip. After a few days of sitting unused, I attempted to drive the vehicle. I pushed the start button and the car indicated that it was "ready". When I went to shift the transmission into Driv...
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Showing 10 recent complaints from 16 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2023 Toyota models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Toyota Prius Years
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Frequently Asked Questions
How many recalls does the 2023 Toyota Prius have?
The 2023 Toyota Prius has 4 recalls recorded by NHTSA.
How many complaints have been filed for the 2023 Toyota Prius?
NHTSA has received 16 owner-reported complaints for the 2023 Toyota Prius.
What is the NHTSA safety rating for the 2023 Toyota Prius?
The 2023 Toyota Prius received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2023 Toyota Prius?
The most commonly reported complaint categories for the 2023 Toyota Prius are unknown or other (3 reports), wheels (2 reports), electrical system,latches/locks/linkages (2 reports).
Does the 2023 Toyota Prius have any recalls?
Yes. NHTSA has 4 recalls on record for the 2023 Toyota Prius. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.